Solutions Engineering Manager

🕒 September 10

🇺🇸 United States – Remote

💵 $205.9k - $228.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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Logo of Teleport

Teleport

201 - 500 employees

Founded 2015

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 $110M Series C - Teleport on 2022-05

Cybersecurity • SaaS • Enterprise

Teleport is a platform company that provides an infrastructure identity solution unifying identity, access, and policy for humans, machines, and AI agents. It offers cryptographic identity, zero trust access, ephemeral privileges, and identity governance to secure cloud and hybrid infrastructure, agentic AI workflows, and privileged access. Teleport targets enterprise compliance and resilience, helping organizations remove credentials and standing privileges, accelerate engineering productivity, and meet regulatory requirements like FedRAMP, SOC 2, and HIPAA.

📋 Description

• Lead and develop a team of mid-market Solutions Engineers • Train, coach, mentor, and guide team members toward performance, career progression, and personal growth • Coach SEs on technical depth and sales excellence, including discovery, business value articulation, POC strategy, and executive communication • Collaborate with engineering teams from sophisticated technology companies • Help companies improve security, compliance, and development experiences • Visit customers onsite to demonstrate new features and construct solutions • Conduct structured 1:1s and set individual performance goals • Own career development plans for each SE • Partner with regional sales leaders and Account Executives to balance utilization, prioritize opportunities, and drive technical win rates across the Americas and eastern Asia Pacific • Engage with executive and technical architect-level customers to build long-term relationships and ensure post-sale technical success • Interface strategically with Product, Engineering, and Marketing

🎯 Requirements

• Demonstrated experience managing a team of Solutions Engineers or technical customer-facing professionals • Track record of developing talent and improving team performance • Strong command of pre-sales discovery, technical qualification, POC design, and connecting technical capabilities to business outcomes • Experience managing customer outcomes from sales through onboarding, adoption, and growth • Strong understanding of Linux networking and network security principles • Hands-on knowledge of Kubernetes, Docker, and Terraform • Hands-on experience with at least one major public cloud provider: AWS, GCP, or Azure • Working knowledge of SSO, OIDC, SAML, RBAC, mTLS, zero trust architecture, and PAM • Experience navigating complex infrastructure deployments at security-conscious enterprise organizations • Strong troubleshooting and debugging skills for server-side software and distributed systems • Fluency in English required • Additional proficiency in Korean, Japanese, Spanish, or Portuguese is an advantage • Willingness to travel to customer sites

🏖️ Benefits

• Extensive health coverage • Annual expense budget • Rest and recovery policies that maximize your ability to recharge • Retirement savings plans • Professional development opportunities • Equity

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