Project Manager, Bilingual

🔥 8 minutes ago

🇨🇦 Canada – Remote

💵 CA$90k - CA$100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 1%

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🗣️🇫🇷 French Required

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Logo of TELUS Digital

TELUS Digital

201 - 500 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

TELUS Digital is an award-winning digital consultancy that combines human-centered design, software engineering, data science and generative AI to create AI‑fueled digital experiences and platforms for global brands. The company provides services in experience strategy, UX research and design, engineering and architecture, data science and engineering, digital marketing, and product/project delivery, and operates Fuel iX™, an enterprise-focused generative AI engine to help businesses move AI initiatives into production. TELUS Digital emphasizes a collaborative culture, global hiring, and accessibility in its hiring practices.

📋 Description

• Manage the end-to-end project lifecycle from definition through implementation, closure, or transition to support and maintenance • Serve as primary client-facing owner for concurrent projects, managing scope, schedule, budget, and client satisfaction • Lead project kickoffs, requirements gathering, and discovery sessions • Develop and maintain project plans, timelines, and resource allocations • Translate client requirements into briefs, specifications, and tasks for design, engineering, creative, and operations teams • Build performance and metrics reports and follow up on team assignments and operational activities • Run client status meetings, check-ins, and business reviews; produce reports on progress, risks, and budget • Manage client change requests and scope changes, including timeline, budget, and resource impacts • Escalate client concerns and coordinate internal teams to resolve blockers • Identify project risks and develop mitigation plans • Track project spending against contract terms and flag overages • Allocate resources efficiently and lead and motivate project teams • Facilitate client review, UAT, approval, and sign-off cycles before releases • Maintain project documentation, meeting notes, decision records, and approvals • Support contract, SOW, and invoicing processes with finance and account management • Improve project processes and implement best practices • Participate in client proposal processes • Identify account growth and additional service opportunities

🎯 Requirements

• Excellent English and French oral and written communication skills • Strong expertise in project planning, judgment, leadership, decision-making, analysis, and problem-solving • Interpersonal and negotiation skills to work effectively with diverse teams and stakeholders • Thorough understanding of Waterfall, Agile, and SCRUM project management methodologies • Proven experience executing and delivering objectives • Experience managing change orders and project risk • Comfortable interacting with vendors, clients, and internal teams to negotiate, communicate, and influence • Strong analytical, organizational, and time-management skills • Ability to manage multiple projects simultaneously and prioritize tasks • Familiarity with project management software tools, techniques, industry standards, and best practices • Ability to adapt to changing project requirements and stakeholder priorities • Bachelor's degree in a relevant field is preferred • Project or change management certification such as PMP, Six Sigma, PMI-ACP, AgilePM, CSM, Prosci, CCMP, or PRINCE2 is preferred • Experience in the media and entertainment industry is preferred

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