Bilingual Systems Quality Analyst II

🕒 September 4

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

🗣️🇫🇷 French Required

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Logo of TELUS

TELUS

10,000+ employees

Founded 1990

🏥 Healthcare

🛡️ Insurance

📡 Telecommunications

💰 $500M Post-IPO Debt on 2023-03

Healthcare • Insurance • Telecommunications

TELUS is a major Canadian telecommunications company that provides a wide range of services including mobile network plans, internet, and television services through platforms like PureFibre and Optik TV. The company offers an extensive array of mobile products such as phones, smartwatches, and tablets, alongside comprehensive internet and TV bundles. TELUS also focuses on additional services like smart home security and healthcare solutions, including virtual healthcare options. It operates across various regions in Canada and is committed to social impact initiatives, such as supporting charities through the TELUS Friendly Future Foundation. With a strong emphasis on connectivity and innovative solutions, TELUS is a key player in the telecommunications sector offering cutting-edge technology solutions to its customers.

📋 Description

• Ensure the quality and reliability of TELUS Health technology solutions within an Agile development environment • Communicate with Functional Leads, Business Analysts, Solution Designers, and Developers to understand testing scope • Analyze technical documents to identify high-level test scenarios and develop comprehensive test cases • Create positive and negative test cases with expected results and test data • Maintain and update test suites based on new or changed functionality • Prioritize and execute manual test scripts • Report defects, follow up on resolutions, and perform retesting • Report testing progress and raise risks to deadlines or quality with QA Leads • Support and peer-review tasks of other QA resources, particularly less experienced team members • Provide client support and training when required • Deliver QA-related tasks according to defined standards and procedures • Collaborate with cross-functional teams in Agile ceremonies on stable, long-term healthcare technology projects • Contribute to the full software testing lifecycle and mentor junior team members

🎯 Requirements

• Bilingual proficiency (English and French) with excellent written and oral communication skills • University degree in computer science, mathematics, or related discipline • Minimum 2 years of relevant Quality Assurance experience • Detail-oriented mindset with strong analytical skills • Ability to understand external customer requirements from a testing perspective • Curious, disciplined, and creative approach to problem-solving • Ability to approach problems in a structured manner using concepts and data • Clear and constructive communication skills with technical and non-technical stakeholders • Ability to think from users' perspective • Commitment to learning and professional growth • Ability to work effectively in a remote/hybrid environment • Availability to travel within Canada • Experience in pension plan administration or financial services industry is an asset • Experience using Azure DevOps (ADO) for test management and defect tracking is an asset • Experience with Selenium and Java is an asset • Intermediate knowledge of English is required for interactions with external and internal parties and English-only IT tools • Applicants may be subject to Personnel Security Screening conducted through the Government of Canada if job functions require data center access or detailed technology knowledge related to client service delivery

🏖️ Benefits

• 100% remote work flexibility with optional office access (hybrid mode available) • Full TELUS Health benefits package including pension plan with employer contribution • Paid vacation and wellness days • Performance bonus opportunities • Excellent leadership and mentorship opportunities • Collaborative team environment that values your contributions • Professional development in Canada's leading health technology company • Flexible schedule supporting work-life balance • Comprehensive total rewards package highlighting competitive salary and bonus structures • Minimum 3 weeks of vacation • Flexible benefits plan to meet the needs of you and your family • Flexibility to work in-office, virtually or a combination of both • Generous company matched pension • Opportunity to give back to communities in which we work, live and serve • Career growth and learning & development opportunities to develop your skills • Accommodation for applicants with disabilities during the recruitment process, as required

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