Client Service Analyst II – Defined Benefit Pension Plans

🕒 September 17

🇨🇦 Canada – Remote

💵 $55k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 6%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TELUS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

🏥 Healthcare

🛡️ Insurance

📡 Telecommunications

💰 $500M Post-IPO Debt on 2023-03

Healthcare • Insurance • Telecommunications

TELUS is a major Canadian telecommunications company that provides a wide range of services including mobile network plans, internet, and television services through platforms like PureFibre and Optik TV. The company offers an extensive array of mobile products such as phones, smartwatches, and tablets, alongside comprehensive internet and TV bundles. TELUS also focuses on additional services like smart home security and healthcare solutions, including virtual healthcare options. It operates across various regions in Canada and is committed to social impact initiatives, such as supporting charities through the TELUS Friendly Future Foundation. With a strong emphasis on connectivity and innovative solutions, TELUS is a key player in the telecommunications sector offering cutting-edge technology solutions to its customers.

📋 Description

• Calculate and verify pension benefits in accordance with legal and regulatory requirements • Perform quality reviews of processing work • Provide technical guidance to junior team members • Analyze and interpret pension plan rules and applicable legislation • Resolve complex member queries and ensure compliance • Collaborate with managers and the internal analyst team • Participate in production and verification of annual statements and cyclical processes • Support special projects that enhance team efficiency • Identify and recommend process improvements

🎯 Requirements

• At least 3 years of experience in Defined Benefit pension plan administration • Intermediate to senior Excel proficiency • Ability to perform manual computations and independently verify system calculations • Strong written communication and critical thinking skills • Ability to handle complex, varied scenarios with minimal oversight • Ability to multitask and manage time effectively while maintaining high accuracy standards in a regulated environment • Exceptional attention to detail and analytical thinking • Commitment to compliance with legal and regulatory requirements • Collaborative mindset and willingness to support and mentor junior team members • Comfort working autonomously in a remote environment with strong self-direction and initiative • Advanced knowledge of English is required • Bilingualism in French or Spanish is a great-to-have • Experience with pension administration software or systems is a great-to-have

🏖️ Benefits

• Competitive salary and bonus structures • Minimum 3 weeks of vacation • Flexible benefits plan for employees and families • Generous company matched pension • Flexibility to work in-office, virtually or a combination of both • Opportunity to give back to communities • Career growth and learning & development opportunities • Accommodation for applicants with disabilities during the recruitment process, as required

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