Integrations Support Engineer

Job not on LinkedIn

🕒 May 13

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 35%

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Logo of The Job Sauce

The Job Sauce

11 - 50 employees

🤝 B2B

🎯 Recruiter

B2B • Recruitment

The Job Sauce is a staffing and recruiting firm dedicated to helping individuals secure their ideal job and assisting companies in finding their perfect employees. With a focus on startups and high-growth tech companies, The Job Sauce partners with hiring managers to understand the qualities of their ideal candidates while also offering job seekers various services, including career coaching, resume writing, and interview training. Their goal is to leverage hiring data and innovative coaching techniques to enhance the job-seeking experience, ensuring both parties find fulfilling matches.

📋 Description

• Configure and maintain integrations between Further’s platform and external CRM, database, and third-party systems • Implement and support REST API integrations to extend platform functionality and improve operational connectivity • Ensure reliable and accurate data flow across integrated systems and troubleshoot integration-related issues as they arise • Configure internal tools and workflows to align with client-specific operational requirements • Utilize Python, SQL, and JavaScript to process, manipulate, and analyze data • Translate raw technical data into clear, actionable outputs and presentations for internal teams and clients • Diagnose and resolve technical implementation challenges across frontend systems, integrations, and data workflows • Partner directly with clients to understand business requirements and recommend technical solutions • Communicate implementation updates, technical findings, and next steps clearly to both technical and non-technical stakeholders • Manage and resolve customer support tickets through Zendesk with urgency and professionalism

🎯 Requirements

• Working knowledge of Python and SQL for data processing, troubleshooting, and reporting • Experience configuring and supporting database and CRM integrations • Familiarity with REST APIs and third-party system integrations • Strong analytical and problem-solving skills with the ability to diagnose technical issues efficiently • Excellent verbal and written communication skills, including the ability to explain technical concepts to non-technical audiences • Strong organizational and time management skills with the ability to manage multiple priorities simultaneously • Experience supporting SaaS implementations or customer-facing technical integrations is preferred • Familiarity with Zendesk or similar ticketing/support platforms is preferred • Exposure to healthcare, senior living, or revenue operations platforms is a plus • Experience utilizing AI for problem-solving and automating workflows is a plus

🏖️ Benefits

• Professional development opportunities

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