Field Service Engineer II, Bulk Elemental Analysis

🔥 12 hours ago

🇨🇦 Canada – Remote

💵 $62.1k - $93.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 0%

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Install, repair, maintain, qualify, and validate OES, XRF, and XRD systems at customer sites • Troubleshoot equipment issues, identify root causes, and recommend corrective actions • Perform preventative maintenance to support instrument reliability and minimize downtime • Manage service calls, parts inventory, and service documentation through customer management systems • Serve as a technical connection between customers and Thermo Fisher teams, including Technical Support, Sales, and Engineering • Provide equipment operation and safety training to customers and colleagues • Support analytical instrumentation used across mining, metals, cement, batteries, food, chemicals, and other critical production environments

🎯 Requirements

• High school diploma with 4+ years of hands-on experience in field service, technical support, analytical instrumentation, or a related technical environment; or Bachelor’s degree in Science, Engineering, or a related field • Experience working with optical emission spectroscopy (OES), x-ray fluorescence (XRF), or x-ray diffraction (XRD) instrumentation is a strong plus • Strong technical troubleshooting and problem-solving skills • Experience supporting scientific, analytical, or other complex technical equipment • Strong customer service and communication skills • Ability to work independently with minimal supervision • Ability to prioritize multiple service requests and maintain clear documentation • Comfortable working at customer locations and managing a travel-intensive territory • Travel up to 70–75% within Ontario and other areas as needed • Valid driver’s license and safe driving record • Ability to safely lift 50 lbs. with assistance and regularly lift/carry 25–30 lbs. • Ability to perform physical activities including standing, walking, kneeling, crouching, reaching, pushing, pulling, and repetitive motions • Comfortable working in varied customer-site environments • Adherence to all Good Manufacturing Practices (GMP) Safety Standards • Ability to work with hazardous/toxic materials • Ability to lift 40 lbs. without assistance

🏖️ Benefits

• Annual incentive plan • Healthcare benefits • Opportunities for career growth within a global organization