Field Service Engineer III – Analytical Instrumentation

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Install, commission, troubleshoot, repair, calibrate, maintain, and qualify Chromatography and Trace Elemental instrumentation • Perform preventive maintenance and emergency repairs to maximize customer productivity and instrument uptime • Deliver technical support and build trusted customer relationships • Manage service schedules, complete documentation, and close work orders using company systems • Complete required product training and maintain technical certifications • Work safely in customer laboratory environments while following company and customer safety requirements • Collaborate with colleagues across the Service organization to provide technical support and share expertise • Represent Thermo Fisher Scientific professionally in customer interactions • Support customers throughout Greater Montreal, Quebec, and occasionally Eastern Canada • Travel to the United States for initial and ongoing technical training and business support

🎯 Requirements

• Diploma, Associate's degree, Bachelor's degree, or equivalent experience in Chemistry, Electronics, Engineering Technology, Physical Sciences, or a related technical discipline • 5+ years of field service experience supporting analytical instrumentation or equivalent technical experience • Experience across both Chromatography and Trace Elemental instrumentation preferred • Hands-on service experience supporting at least three of Ion Chromatography, Liquid Chromatography, ICP-OES, and ICP-MS preferred • Strong troubleshooting, diagnostic, and problem-solving skills • Professional proficiency in both French and English, spoken and written, required • Ability to work independently and manage multiple priorities in a fast-paced field environment • Commitment to safety in customer laboratory environments • Valid driver's license with a safe driving record • Ability to lift up to 50 lbs. with assistance and routinely transport service tools and equipment • Frequent travel throughout Quebec and occasional overnight travel • Eligibility for international travel, including to the United States • Ability to obtain and maintain necessary travel documentation, including a valid passport • Must already be legally authorized to work in Canada; visa sponsorship and international relocation assistance are unavailable

🏖️ Benefits

• Competitive compensation and benefits • Ongoing technical development • Initial and ongoing technical training • Opportunities to grow your career • Meaningful work supporting customers around the world • Reasonable accommodation for individuals with disabilities