Strategic Business Manager – Commercial Operations

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🔥 13 hours ago

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Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

Founded 1956

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Biotechnology • Pharmaceuticals • Science

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Support and execute the commercial components of Long Range Planning (LRP), Annual Operating Plan (AOP), and strategic planning cycles • Develop and maintain planning templates, assumptions, calendars, and governance mechanisms • Consolidate and validate commercial inputs to ensure consistency, accuracy, and alignment with BU strategy • Partner with Finance, Sales, and Business Management to translate strategy into executable plans and targets • Prepare planning outputs, analyses, and insights for leadership reviews • Own commercial inputs into SIOP and demand planning processes • Structure demand signals to ensure they are credible, timely, and aligned with operational planning needs • Partner with Supply Chain, Operations, and Finance to improve alignment between demand forecasts and capacity planning • Identify gaps, risks, and variability in demand signals and recommend mitigation actions • Support continuous improvement of demand planning tools, cadence, and governance • Support the commercial systems roadmap, ensuring tools effectively enable planning, forecasting, and performance tracking • Serve as a functional expert for commercial planning and forecasting systems • Partner with IT and enterprise teams to improve system usability, data quality, and integration • Develop standard reports, dashboards, and analytics to support decision-making • Design and deploy role-based training for commercial systems, planning processes, and governance standards • Develop onboarding materials, standard work documentation, and learning pathways for commercial-facing roles • Partner with functional leaders to assess capability gaps and prioritize development initiatives • Promote consistent adoption of tools, processes, and best practices through structured learning and reinforcement • Identify opportunities to simplify, standardize, and improve commercial planning and execution processes • Support change management for new systems, processes, and planning approaches • Track adoption, effectiveness, and benefits realization for commercial initiatives • Act as a day-to-day integrator across Commercial Operations, Business Management, Sales, Finance, and Operations • Ensure clear communication of expectations, timelines, and standards across planning and execution activities • Escalate risks and misalignment early with data-driven insights and recommendations

🎯 Requirements

• Bachelor’s degree in business, finance, engineering, communications or scientific discipline required • MBA or advanced business degree preferred • 8–10 years of experience in commercial operations, business management, finance, supply chain, or enterprise planning roles • Experience supporting or leading planning cycles (LRP, AOP) and/or SIOP processes • Experience in pharmaceutical, biotechnology, or CDMO environments preferred • Demonstrated experience working in matrixed, cross-functional organizations • Strong understanding of enterprise planning, demand planning, and commercial operations • Systems-oriented thinker with comfort working in planning and forecasting tools • Highly organized with strong attention to detail and follow-through • Analytical mindset with ability to translate data into insights • Effective communicator able to influence without formal authority • Comfortable operating between strategy and execution • Passion for building scalable processes, tools, and organizational capability.

🏖️ Benefits

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs • Employee assistance and family support programs, including commuter benefits and tuition reimbursement • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

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