Senior Engineering Manager – Pro Feedback and Targeting

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Thumbtack

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏪 Marketplace

☁️ SaaS

💰 $75M Debt Financing - Thumbtack on 2024-07

Marketplace • SaaS

Thumbtack is an online marketplace that connects homeowners with local service professionals for home maintenance, repairs, remodeling, and other home projects. The platform lets customers describe projects in their own words, browse local pros across many trades (e. g. , cleaners, handymen, plumbers, electricians, painters, HVAC, contractors, landscapers), view reviews and cost estimates, message pros without sharing contact details until messaging, and offers a guarantee up to $2,500 if a job isn't done as agreed. Thumbtack provides consumer-facing apps and a separate pro-focused experience with resources, community, and tools for professionals to manage leads and reviews. It covers every county in the U. S. and emphasizes project guides, cost guides, and home maintenance plans.

📋 Description

• Define and evolve the technical vision and strategy for your team in partnership with Product, Design, and Applied Science. • Collaborate effectively with teams across the company (e.g., Trust & Safety, Monetization) to drive cross-functional initiatives and resolve dependencies. • Drive execution against team goals and OKRs while guiding the team through complex technical tradeoffs and delivering high-quality outcomes. • Hire, coach, and manage full-stack engineers at all levels, including Staff+ engineers, while developing future technical leaders through regular feedback, performance management, and career development. • Build and evolve a high-performing culture of excellence, accountability, and continuous learning on the team. • Be accountable for maintaining, scaling, and operating the infrastructure owned by your team. • Work closely with other engineering leaders to evolve Thumbtack's engineering culture, strengthen organizational effectiveness, and improve engineering practices in a high-paced growth environment.

🎯 Requirements

• 2+ years of experience in an engineering management role. • 5+ years of experience building software at scale. • Experience partnering with Product, Design, Applied Science, and Data Science to define product and technical strategy. • Strong technical judgment with experience guiding teams through complex architectural and product tradeoffs. • Experience leading senior engineers, building high-performing teams, and coaching engineers through growth, performance, and career development. • Strong cross-functional communication and collaboration skills with experience influencing across organizations. • Experience using experimentation, A/B testing, market-based testing, qualitative research, and metrics to inform product and engineering decisions.

🏖️ Benefits

• Thumbtack embraces diversity. • We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. • We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. • Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities.