Account Manager

🕒 5 days ago

🌵 Arizona, Colorado, +1 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote

💵 $90k - $110k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Transfr

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🏥 Healthcare

🏭 Manufacturing

🏗️ Construction

💰 $40M Series C - Transfr on 2023-09

Healthcare • Manufacturing • Construction

Transfr is a company that builds immersive VR-based career exploration and workforce training solutions to help students, job seekers, and workers discover and prepare for well-paying careers. Their products include Transfr Trek (career exploration web app with 50+ VR simulations and 150+ careers) and Transfr Train (330+ VR training simulations mapped to U. S. safety and industry standards) used by K-12, higher education, workforce development boards, nonprofits, and employers. Transfr focuses on pathways from classroom to career, workforce partnerships, and measurable learning outcomes through XR simulations and an accompanying web platform.

📋 Description

• Own the end-to-end renewal process for a portfolio of approximately 250 partners • Drive renewals and retention while minimizing churn • Use customer health data and engagement insights to prioritize outreach • Manage and refine automated renewal email cadences • Provide timely, personalized follow-up to secure signed agreements • Identify upsells and multi-year renewal opportunities • Collaborate with Customer Success and internal teams to resolve renewal challenges and mitigate risks • Maintain Salesforce records for renewal activity, quotes, and customer communications • Deliver accurate forecasts • Refine renewal workflows and outreach strategies to improve efficiency and consistency • Support recurring revenue growth and strengthen partner relationships

🎯 Requirements

• 2–4 years of experience in account management, renewals, or customer success, ideally managing a high-volume portfolio • Proven track record of meeting or exceeding renewal targets • Strong organizational, prioritization, and analytical skills • Excellent written and verbal communication skills • Proficiency with Salesforce or a similar CRM platform • Strong attention to detail and ability to manage multiple accounts and deadlines • Experience with automated email sequencing or scaled customer success programs (nice to have) • Experience working with education, workforce development, or public-sector customers (nice to have) • Must be authorized to work in the United States without restriction

🏖️ Benefits

• Medical, dental, and vision insurance • Annual professional development budget for each employee • 401(k) savings plan • Life, AD&D, and disability insurance coverage • Company-provided laptop and other necessary equipment • Paid time off (PTO) to support work-life balance • Paid company holidays • Company-paid parental leave • Flexible work arrangements in a remote-first environment with employees across the U.S. • Variable compensation • Equity program

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