Solutions Engineer

🕒 August 21

🏄 California – Remote

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💵 $150k - $300k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

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Traversal

11 - 50 employees

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

💰 Seed on 2025-07

Artificial Intelligence • SaaS • B2B

Traversal is an AI-driven Site Reliability Engineering (SRE) platform that automates incident detection, triage, root cause analysis, and remediation for complex production environments. It uses agentic AI to cut through alert noise, surface evidence-backed root causes, and enable one-click rollbacks or fixes, while generating editable post-mortems and supporting flexible deployment models (read-only, on-prem, bring-your-own-model) to meet enterprise privacy and control requirements.

📋 Description

• Drive technical discovery and demo conversations with engineering teams evaluating Traversal • Translate complex infrastructure problems into tailored, high-impact pilot evaluations • Build and maintain demo environments, technical guides, and internal tooling to support the sales process • Partner with product and engineering to scope integrations, relay customer feedback, and influence roadmap direction • Support onboarding and implementation efforts for new customers, ensuring early wins and long-term adoption • Stay current on observability trends, SRE workflows, and the broader AI infrastructure ecosystem • Help define customer engagement from initial technical discovery through successful deployment • Collaborate with the CEO, CTO, GTM, and Product teams to scale founder-led sales into a repeatable process • Act as the technical voice in prospect conversations and relay insights to shape roadmap priorities

🎯 Requirements

• 3+ years in a Solutions Engineer, Forward Deployed Engineer, or Solutions Architect role, and/or relevant engineering experience with strong customer instincts • Strong technical background in backend systems, developer tools, cloud infrastructure, or observability platforms • Excellent communication skills, with the ability to explain complex technical concepts to a range of audiences • Experience building POCs, leading demos, or owning technical parts of a sales cycle • Comfortable working in a fast-paced startup environment with shifting priorities • Able to coordinate across multiple internal/external stakeholders, lead recurring meetings, and drive pilots to completion • Proven enterprise experience navigating complex, multi-stakeholder sales cycles (POV/POC, Security/Legal/Procurement) from discovery through production • Familiarity with SRE workflows or observability tools • Hands-on experience with infrastructure as code tools like Terraform or deployment systems like Kubernetes • Proven ability to create technical enablement content and scale early sales motions • Interest in AI infrastructure and the future of agentic systems

🏖️ Benefits

• Startup equity • Health insurance • Great tech setup • Flexible time off • In-office snacks • Competitive salary and equity packages

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