Senior HR Operations Associate

Job not on LinkedIn

🕒 October 14

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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Logo of True Platform

True Platform

201 - 500 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

True Platform is a company dedicated to creating a global product company by developing enterprise software that focuses on customer-based applications. The mission of True Platform is to build customer-centric platforms that are easy to start, simple to use, and deliver fast time-to-value. These platforms aim to help companies win deals, grow customer loyalty, and improve communication with their clients. True Platform seeks individuals with a strong foundation in Information Technology, Computer Science, or related fields, as well as a product mindset and problem-solving capabilities. The company emphasizes a 'best or nothing' approach to achieve extraordinary outcomes and offers a fast-track career path with training programs, mentorship, and opportunities for innovation.

📋 Description

• Generate, distribute, and track offer letters, ensuring compensation, equity, and role details are accurate and compliant • Initiate and monitor background checks, drug screens, and right-to-work documentation such as I-9 verification • Coordinate onboarding with IT and hiring managers and facilitate HR onboarding sessions • Manage voluntary and involuntary termination processes, including offboarding documentation, final paychecks, severance calculations, and company asset transitions • Process promotions, lateral transfers, manager changes, and compensation adjustments • Maintain secure electronic employee files and ensure compliance with data privacy regulations • Conduct regular audits of employee data and records and maintain compliance with federal, state, and local employment laws • Serve as the primary contact for employee and manager inquiries about HR policies and lifecycle processes • Identify operational bottlenecks and recommend workflow improvements • Collaborate with HRIS/Tech, Payroll, and HR Business Partners on system errors, data accuracy, and complex employee changes

🎯 Requirements

• 3–5 years of progressive experience in HR Operations, HR Administration, or a similar capacity • Exceptional attention to detail with a proven track record of maintaining high data integrity in fast-paced environments • Strong foundational understanding of core HR principles, employee lifecycle processes, and basic employment law compliance • Experience operating as a user/administrator within enterprise HRIS platforms (e.g., Paylocity, Workday, ADP, BambooHR) for transactional processing • Strong written and verbal communication skills, with an emphasis on customer service, empathy, and confidentiality when dealing with sensitive employee information • Ability to navigate operational roadblocks independently and escalate highly complex issues to the appropriate centers of excellence

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