Director, Product – KYB

🔥 23 hours ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 CA$195k - CA$250k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Trulioo

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

☁️ SaaS

📋 Compliance

🔌 API

💰 $394M Series D - Trulioo on 2021-06

SaaS • Compliance • API

Trulioo is a global identity verification platform that provides KYC, KYB and AML compliance solutions via a single API and modular SaaS offerings. It verifies individuals and businesses using document and electronic ID checks, biometrics, fraud intelligence and machine-learning routing across 450+ data sources and coverage in 195 countries to help organizations onboard customers securely and meet regulatory requirements. Trulioo serves banks, payment providers, marketplaces, crypto firms and other enterprises needing scalable, audit-ready identity and fraud prevention services.

📋 Description

• Define and execute the long-term vision, strategy, and multi-year roadmap for Trulioo's KYB product portfolio • Establish strategic priorities, investment decisions, and portfolio planning with the Chief Product Officer and executive leadership • Monitor market trends, regulatory changes, customer needs, and competitive dynamics • Evaluate build, buy, and partner opportunities • Lead product initiatives from concept through launch and continuous optimization • Collaborate with Engineering, Design, Data Science, Compliance, Partnerships, Product Marketing, Sales, and Customer Success • Drive data-informed prioritization, measurable business outcomes, and continuous product improvement • Own portfolio performance through product health metrics, KPIs, adoption, customer satisfaction, and financial performance • Serve as executive voice of the customer and build relationships with strategic customers, partners, analysts, and industry leaders • Translate customer and market insights into product investments driving adoption, retention, and revenue growth • Represent Trulioo at customer meetings, executive briefings, conferences, media opportunities, and industry events • Embed AI, machine learning, and intelligent automation into KYB workflows and customer experiences • Champion responsible, explainable, compliant AI practices across the product organization • Use AI-powered tools to improve product discovery, research, roadmap planning, documentation, experimentation, and productivity • Build, mentor, and develop a high-performing Product Management team • Establish product management practices, operating rhythms, and prioritization frameworks • Influence executive stakeholders and align the organization on strategic initiatives and investments • Develop operating plans, product investment strategies, budgets, and resource plans • Partner on product launches, commercial enablement, sales enablement, analyst engagements, and thought leadership • Ensure product positioning communicates Trulioo's differentiated value in the identity and compliance market

🎯 Requirements

• 15+ years of experience in software, technology, or product organizations • 10+ years in Product Management with increasing leadership responsibility • Experience leading and scaling product organizations • Experience mentoring and developing high-performing Product Managers • Proven success defining product vision and delivering enterprise SaaS products from strategy through execution and commercialization • Deep experience in Identity, KYB, Digital Identity, FinTech, Fraud Prevention, Payments, Risk, or RegTech markets • Strong executive leadership and cross-functional influence skills • Ability to translate customer problems, market opportunities, and business objectives into successful product strategies • Experience partnering with Engineering, Design, Data Science, and Go-to-Market organizations • Strong analytical mindset using data, customer research, and business metrics • Exceptional communication and executive presentation skills • Strong understanding of AI, machine learning, and modern data technologies • Experience incorporating AI-driven capabilities into enterprise software products • Experience leveraging AI-powered tools to improve product management practices, product discovery, customer insights, and organizational productivity • Familiarity with responsible AI principles, model governance, explainability, and ethical AI in regulated industries • Curiosity and passion for emerging technologies • Customer-focused, strategic, collaborative, results-oriented, and growth-minded leadership approach

🏖️ Benefits

• Health, dental, and vision coverage • Retirement plans with company match • Paid time off • Parental leave • Annual education & training stipend equivalent to $1,000 in local currency • Flexible hybrid working environment • Weekly lunches • Quality coffee • Regular social events • Parent rooms at many locations • On-site gyms at many locations • Comfortable lounges and adaptable workstations at many locations • Wellness workshops and events • Complimentary Headspace subscription • Employee Resource Groups and inclusive community programs