TTEC
10,000+ employees
Founded 1984
💼 Consulting
🤝 B2B
🏢 Enterprise
💰 $1.5G Post-IPO Debt - TTEC on 2021-11
Consulting • B2B • Enterprise
TTEC is a global customer experience and digital services company that combines people and technology to deliver outsourced contact center, customer service, sales, and back-office solutions. The company provides workforce solutions (including work-from-home agents, training, and licensed insurance agents), digital and technology-enabled CX platforms, and support services to large enterprise clients. TTEC emphasizes culture, inclusion, and employee programs while serving other businesses with customer experience and technology-driven services.
Customer Service Representative – Overnight Shift
🔥 35 minutes ago
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TTEC
10,000+ employees
Founded 1984
💼 Consulting
🤝 B2B
🏢 Enterprise
💰 $1.5G Post-IPO Debt - TTEC on 2021-11
Consulting • B2B • Enterprise
TTEC is a global customer experience and digital services company that combines people and technology to deliver outsourced contact center, customer service, sales, and back-office solutions. The company provides workforce solutions (including work-from-home agents, training, and licensed insurance agents), digital and technology-enabled CX platforms, and support services to large enterprise clients. TTEC emphasizes culture, inclusion, and employee programs while serving other businesses with customer experience and technology-driven services.
📋 Description
• Answer incoming communications from customers through inbound phone calls • Support email and webform inquiries during lower call volumes • Conduct research to provide answers for customers to resolve their issues • Provide information about shows, events, venue details, parking, and guest experiences • Document customer interactions and update systems accurately
🎯 Requirements
• 1+ year of customer service experience in a customer-facing environment • High school diploma or equivalent • Familiarity with CRM platforms • Computer experience • Reliable hard-wired internet connection • Must already reside in Canada
🏖️ Benefits
• A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
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