Account Manager

🕒 October 15

☕ Washington – Remote

☕ Washington – Remote

💵 $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 6%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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twelveNYC

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2005

🏭 Manufacturing

📣 Marketing

📦 Logistics

Manufacturing • Marketing • Logistics

twelveNYC is a design and manufacturing company that specializes in creating inspiring merchandise and packaging for some of the world's most sought-after brands. With a strong focus on design-led product development, twelveNYC leverages its expertise in packaging design, product ideation, and global supply chain management to enhance brand visibility and consumer connection. Since its inception in 2005, the company has built a reputation for innovation, sustainability, and delivering exceptional results, earning numerous accolades for its contributions to iconic branding.

📋 Description

• Oversee all aspects of client management from proactively managing briefs through production to cultivating and securing long-term partnerships • Serve as the primary client liaison, ensuring seamless communication, alignment, and execution across creative, development, and production teams • Proactively manage new client briefs through production • Manage daily external client communication relating to active briefs through production • Coordinate internal communications related to client activity and collaborate with development, creative, and production teams • Lead project management of internal partners to meet expected response times and client ASLs • Track and cultivate new business activity and provide weekly status updates to stakeholders • Nurture new business relationships through meetings, calls, and follow-ups • Define and implement tailored client strategies to identify growth opportunities, address challenges, and exceed sales and account targets • Identify and analyze needs, gaps, and opportunities within clients' supply bases • Lead RFP and tender submissions to secure new opportunities • Monitor industry trends and client feedback to inform strategy and maintain competitiveness • Leverage AI to improve process efficiency and automation while preserving creativity, judgment, and original thinking

🎯 Requirements

• 5+ years of experience in a similar role within the CPG, lifestyle, or home industry • Highly analytical with the ability to think strategically and make confident decisions • Ability to manage multiple clients and tasks efficiently in a professional and respectful manner • Creative problem-solver who autonomously seeks and provides viable solutions to internal and external challenges • Negotiation skills • Proactive, can-do attitude across all areas of responsibility

🏖️ Benefits

• Medical, dental, vision, disability, and life benefits • Mental Health Mondays: offices close globally once a month (an additional 12 days per year) • Generous paid time off, including birthday, personal days, and time off around holidays • Paid parental leave • Family planning and wellness benefits • Summer Fridays • Discretionary bonuses

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