Senior Technical Program Manager

🕒 September 25

🇺🇸 United States – Remote

💵 $162.1k - $224.5k / year

⏰ Full Time

🟠 Senior

🔧 Technical Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Upstart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🚘 Automotive

💼 Consulting

🏥 Healthcare

Automotive • Consulting • Healthcare

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. The company focuses on revolutionizing lending and credit risk evaluation by leveraging its AI marketplace, which allows for higher approval rates and lower loss rates for Upstart-powered banks and credit unions. Recently, Upstart has expanded its offerings to include automobile refinancing. With a mission to enable effortless credit based on true risk, Upstart is also known for its digital-first lending experience and holds a significant position in the financial services sector.

📋 Description

• Own program planning, execution, and outcomes for complex, high-impact Auto Retail initiatives • Surface operational signals and customer pain points • Analyze problems and opportunities and develop clear, stack-ranked recommendations • Drive PM-prioritized initiatives from technical planning through launch and rollout • Monitor post-launch results and identify opportunities for iteration and improvement • Lead complex, cross-functional software initiatives from alignment through delivery • Coordinate across Product, Engineering, Servicing, Analytics, Machine Learning, Fraud, Legal, Compliance, Operations, and dealer-facing partners • Translate ambiguous problem spaces into actionable plans with milestones, dependencies, risks, decision points, and owners • Partner with Product Managers on business strategy and prioritization • Partner with Engineering Managers and engineering teams on technical approaches and execution plans • Evaluate software architecture, data models, data movement, data pipelines, and technical trade-offs • Identify blockers, clarify ownership, surface downstream impacts, and resolve delivery risks • Establish lightweight program-management practices that improve coordination and visibility

🎯 Requirements

• Professional experience in a Technical Program Management role, including ownership of complex, cross-functional software initiatives • Experience translating ambiguous, multi-stakeholder problems into executable plans with milestones, dependencies, risks, and clear ownership • Experience working in a TPM or similar role directly with product managers and engineering managers and their teams • Technical fluency in software architecture, data models, third-party vendor integrations, and data pipelines • Experience delivering initiatives across Product and Engineering while connecting program execution to measurable business or customer outcomes • Preferred: experience in a complex industry, multi-sided marketplace, or B2B2C environment • Preferred: experience with financial services, auto retail, servicing, fraud, analytics, Machine Learning, or other operationally complex domains • Preferred: experience establishing and scaling program-management processes • Preferred: experience in a growth-stage technology company or similarly fast-moving environment

🏖️ Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly • 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only) • Medical, dental, vision, and wellness resources for US employees; supplemental health coverage for Canada • Health Savings Account contributions for eligible plans (US only) • Life insurance and disability coverage • Paid time off, sick leave, and company holidays • Paid family and parental leave • Family-centered fertility, parenthood, and caregiving benefits • Employee Assistance Program offering mental health support and life-centered resources • Financial planning tools and financial concierge service (US only) • Annual wellness allowance • Annual productivity allowance for relevant tools and resources • Team events, all-company updates, and employee resource groups • Catered lunches and fully stocked micro-kitchens at offices in the Bay Area, Austin, Columbus, and New York City