Business Analyst

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Valtech

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1997

🤝 B2B

☁️ SaaS

B2B • Marketing • SaaS

Valtech is a global digital agency focusing on experience innovation. They strive to transform businesses through a combination of technology, marketing, and data strategies. Valtech helps companies elevate their digital presence and drive commerce strategies, enhance enterprise digital transformations, and unlock marketing and performance potential. They also utilize data and AI to help organizations harness the power of information. With offices around the world, Valtech partners with businesses to shape their digital futures, offering a range of services and insights designed to enhance customer experiences.

📋 Description

• Lead requirements gathering, discovery sessions, and stakeholder workshops • Translate business needs into user stories, epics, process flows, and functional specifications • Ensure requirements meet Definition of Ready (DoR) before development handoff • Manage requirements traceability and alignment across project lifecycle • Conduct gap analysis, feasibility assessments, and impact analysis • Analyze and optimize end-to-end customer journeys across eCommerce platforms • Define solutions leveraging Shopify, Adobe Commerce, and related ecosystem tools • Support replatforming initiatives (e.g. Shopify migrations) and site redesigns • Collaborate with UX/UI teams on experience optimization and conversion improvements • Translate business requirements into commerce features (catalog, checkout, promotions, search, personalization) • Leverage analytics tools (e.g. Google Analytics) to monitor performance and identify opportunities • Define and track KPIs (conversion, revenue, AOV, etc.) • Support A/B testing, SEO, personalization, and CRO initiatives • Provide data-driven insights and recommendations to stakeholders • Act as a bridge between business, product, and engineering teams • Partner with Solution Architects to align business requirements with technical feasibility • Facilitate Agile ceremonies (grooming, sprint planning, retrospectives) • Support client conversations and provide consultative guidance on eCommerce best practices • Contribute to strategic initiatives and digital commerce roadmaps

🎯 Requirements

• 4–6+ years of experience as a Business Analyst in digital or eCommerce environments • Strong experience with Shopify (preferred) and/or Adobe Commerce (Magento) • Proven experience in: • Requirements gathering and documentation • User stories & backlog management • Stakeholder workshops and facilitation • Solid understanding of: • eCommerce operations (catalog, checkout, payments, promotions) • Customer experience (UX/UI and conversion optimization) • Experience working in Agile/Scrum environments • Strong communication skills with ability to interact with technical and business stakeholders • Analytical mindset with experience using data to drive decisions.

🏖️ Benefits

• A comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes short- and long-term disability coverage. • Dialogue via Sun Life provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the Employee and Family Assistance Program, as well as a complete mental health support program. • A $500 Personal Spending Account, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech. • A retirement plan where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service. • Access to a flexible vacation under Valtech's policy to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year. • Personal Technology Reimbursement – $30/month for every employee-offered on day 1. • We close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed.