Vheda Health
51 - 200 employees
Founded 2013
🛡️ Insurance
💼 Consulting
🏥 Healthcare
💰 $1M Venture Round on 2023-01
Insurance • Consulting • Healthcare
Vheda Health is the leader in virtual health engagement for health plans serving underserved populations. With over a decade of experience, Vheda Health creates turnkey chronic care programs that deliver a high member engagement rate and significant return on investment. They specialize in Medicaid, Medicare, and SNP, employing a novel approach that combines care coordination, monitoring, and digital platforms to empower individuals in managing their health. Their commitment to serving hard-to-reach populations and their status as a nationally certified Minority Business Enterprise further solidify their role in promoting health equity.
Bilingual Clinical Support Specialist
🕒 February 11
🐊 Florida, Illinois, +2 more states – Remote
💵 $40k - $70k / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🗣️🇪🇸 Spanish Required
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Vheda Health
51 - 200 employees
Founded 2013
🛡️ Insurance
💼 Consulting
🏥 Healthcare
💰 $1M Venture Round on 2023-01
Insurance • Consulting • Healthcare
Vheda Health is the leader in virtual health engagement for health plans serving underserved populations. With over a decade of experience, Vheda Health creates turnkey chronic care programs that deliver a high member engagement rate and significant return on investment. They specialize in Medicaid, Medicare, and SNP, employing a novel approach that combines care coordination, monitoring, and digital platforms to empower individuals in managing their health. Their commitment to serving hard-to-reach populations and their status as a nationally certified Minority Business Enterprise further solidify their role in promoting health equity.
📋 Description
• Contact members promptly regarding out-of-range vital signs or device readings. • Assist members with the use of mobile care management devices. • Communicate with members to identify risks and educate them on recommended device ranges. • Educate members about concerning symptoms and options for outreach, including when to refer to the ER or alternatives. • Maximize members' access to available resources for optimal care. • Assist health coaches, customer service, and tech support teams as needed and collaborate with the entire care team to support members effectively.
🎯 Requirements
• Fluent in Spanish • Current and active RN license. • Minimum of 1-3 years of experience in a critical care setting. • Understand chronic disease management and progression (e.g., Diabetes, Hypertension, Congestive Heart Failure, Asthma, COPD, Weight Management, Mental/Behavioral Health). • Proficient with technology and web-based applications. • Proven ability to work effectively in a remote setting, demonstrating strong communication and collaboration skills. • Demonstrate effective communication skills with compassion and empathy.
🏖️ Benefits
• Comprehensive health Insurance including medical, dental, vision, LTD, STD and life insurance • 401(k) • Unlimited paid time off • 12 paid company holidays • Engaging team events
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