Senior Revenue Operations Analyst

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Wagepoint

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

☁️ SaaS

👥 HR Tech

🤝 B2B

💰 $10M Corporate Round - Wagepoint on 2020-09

SaaS • HR Tech • B2B

Wagepoint is a Canadian payroll software company that provides cloud-based payroll and people-management tools for small businesses and the accountants/bookkeepers who support them. Its platform automates payroll calculations, tax remittances, year-end forms (T4/T4A, ROEs), direct deposit, and compliance with Canadian federal and provincial regulations, and offers employee self‑service via a mobile app. Wagepoint also offers integrations with accounting systems (QuickBooks Online, Xero, FreshBooks), partner programs for accounting professionals, and emphasizes security and human customer support.

📋 Description

• Design, build, and maintain reporting and dashboards across Marketing, Sales, and Customer Support • Analyze go-to-market performance, identify trends, and provide actionable recommendations • Build and maintain spreadsheet models for commission tracking, pipeline analysis, forecasting, capacity planning, and CRM data reconciliation • Connect data from HubSpot, Zendesk, Gong, and other go-to-market systems into reliable business reporting • Configure and troubleshoot systems to maintain data accuracy • Identify operational efficiency improvements through automation and AI • Lead cross-functional Revenue Operations initiatives, including CRM improvements, reporting enhancements, process redesigns, and system implementations • Create documentation, standard operating procedures, and knowledge resources • Partner with Marketing, Sales, Customer Support, and leadership to improve data quality, streamline processes, and enable decision-making

🎯 Requirements

• 4+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or similar go-to-market operations within a SaaS or high-growth company • Experience independently managing projects across multiple business systems with minimal supervision • Strong analytical skills for solving ambiguous business problems using data • Hands-on HubSpot experience, including configuration, reporting, and CRM data management • Exposure to Zendesk and Gong • Advanced Google Sheets or Excel proficiency, including formulas, pivot tables, lookups, and structured data modeling • Comfortable using AI tools such as ChatGPT, Claude, or embedded platform AI • Excellent communication skills for explaining technical concepts and data insights • Continuous improvement mindset, strong attention to detail, and interest in scalable processes • Post-secondary education in Business, Analytics, or a related field, or equivalent practical experience • Experience building lead scoring models, lifecycle management, or marketing attribution reporting • HubSpot certifications or deep CRM administration experience are advantageous • Experience designing and implementing AI-enabled operational workflows is advantageous

🏖️ Benefits

• Professional development, new experiences, and career growth • Flexible remote work with autonomy • Virtual interviews • Inclusive and accommodating hiring process • Mental wellness and inclusion workplace commitment