Director, UI/UX Design

Job not on LinkedIn

🔥 15 minutes ago

🇨🇦 Canada – Remote

💵 $120k - $150k / year

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

👻 Ghost score 0%

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WELL Health Technologies Corp. (TSX: WELL)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

🏥 Healthcare

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

Healthcare • Healthcare Insurance • Artificial Intelligence

WELL Health Technologies Corp. is a leading Canadian healthcare technology provider focused on modernizing and tech-enabling healthcare systems. The company operates the largest outpatient medical clinic network in Canada, offering integrated primary, secondary, and specialized care services, along with virtual healthcare options. WELL leverages innovative digital tools and services to empower healthcare providers and improve patient health outcomes, making healthcare delivery more efficient for both patients and providers.

📋 Description

• Lead and develop the established design team through coaching, feedback, career support, and performance management • Own the quality, consistency, and coherence of the Clinical Platform Group’s end-to-end product experience • Establish and uphold design standards incorporating accessibility and clinical safety • Set design direction for AI integration into clinical workflows, including suggestions, confidence, provenance, and clinician control • Partner with Product and Engineering leaders across problem definition, discovery, refinement, delivery, and release • Improve handoffs and feedback loops among Design, Product, and Engineering • Refine design processes from intake and discovery through critique, handoff, and design QA • Champion the design system, patterns, documentation, and tools • Establish sustainable user research through interviews and engagement with clinics • Translate clinician and customer insights into product and roadmap improvements

🎯 Requirements

• Experience leading and developing product designers, including coaching, feedback, career development, and performance management • Experience designing and shipping complex, workflow-heavy software where usability, accuracy, and attention to detail matter • Strong design judgment and ability to critically evaluate work, challenge assumptions, and improve user experience quality and consistency • Experience improving design-team operations, including discovery and research practices, critique and review, design systems, handoffs, or design QA • Experience working closely with Product and Engineering teams in an agile product environment • Understanding of design involvement in discovery, backlog refinement, sprint planning, development, and release • Ability to influence peers and senior stakeholders and communicate design decisions and trade-offs clearly • Comfort exploring AI-assisted design tools • Experience designing AI or LLM-powered products, including human-in-the-loop experiences, is an asset • Ability to work with complex, information-dense experiences while balancing user needs, accessibility, technical constraints, and clinical realities • Experience in healthcare, EMR/EHR products, or another regulated environment is an asset • Legally eligible to work in Canada on an ongoing basis • Open to occasional travel for team on-sites and clinic visits

🏖️ Benefits

• Remote-first work arrangement • Occasional travel for team on-sites and clinic visits • Leadership and influence over product experience and design function • Opportunity to develop designers and shape design practice • Virtual interview process • Diverse, inclusive, and accessible workplace • Accommodations available upon request during the selection process

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