Vice President of Operations

🕒 October 29

🌽 Illinois, New York, +3 more states – Remote

🌽 Illinois – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote

💵 $220k - $250k / year

⏰ Full Time

🔴 Lead

👔 Vice President

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• Open for 13 days.

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Western Veterinary Partners

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2019

⚕️ Healthcare Insurance

📚 Education

💰 Venture Round on 2023-03

Healthcare Insurance • Veterinary • Education

Western Veterinary Partners is a people-centric veterinary support organization dedicated to improving the lives of veterinarians by providing a collaborative and supportive environment. They focus on partnerships with veterinary practices across the United States, emphasizing mentorship and continuing education. Through programs such as WVP Dental U, they work to enhance veterinary knowledge and skills in oral disease diagnosis and treatment, ultimately ensuring high-quality care for pets.

📋 Description

• Lead and develop divisional and regional operations leaders • Oversee approximately 75+ veterinary hospitals and a $250M–$300M P&L • Oversee operational performance and drive sustainable growth and profitability • Partner with hospital leadership to strengthen team engagement, physician relationships, and talent retention • Serve as a strategic partner to the COO and executive leadership team • Champion company culture and develop teams through coaching, mentorship, and leadership programs • Support hiring, development, and retention of veterinarians and growth of new and existing clients • Instill accountability and service excellence across teams • Integrate acquired veterinary practices with minimal business disruption • Set, manage, and exceed financial objectives • Track key metrics and performance indicators • Optimize volume growth, service mix, customer service, pricing, and margins • Manage overall P&L and create near- and long-term value • Partner with marketing, recruiting, HR, business development, and finance and accounting on strategic programs • Develop capital budgets for the $250M+ portfolio and monitor ROI analyses • Identify infrastructure needs across real estate, technology, equipment, and processes • Execute operational best practices • Identify and execute growth opportunities including DVM acquisition/hiring, new services, facility expansions, relocations, new site development, strategic partnerships, and large-scale operational initiatives

🎯 Requirements

• 10+ years of multi-site experience in fast-growth healthcare services, restaurant, or retail businesses, including previous experience managing a business of similar size and complexity • Experience building multi-site or multi-state businesses through acquisition, organic growth, and de novos • Ability to analyze and assess complex and ambiguous data and make strategic and operational recommendations • Experience leveraging Excel, PowerPoint, and Tableau • Proven experience with budgeting, staffing, ROI analysis, and margin improvement • Willingness to spend time in the field visiting and supporting regional leaders and affiliated veterinary practices • Airline or overnight travel approximately 50% of the time • Strong active listening skills • Ability to implement processes and collaborate with the Chief Operating Officer • Ability to lead through influence rather than authority in a decentralized environment • Highly organized and detail-oriented work ethic • Ability to work collaboratively with practice-level and corporate team members • Strong executive presence • Frequent collaboration and coordination with stakeholders at all levels, including the Board of Directors, a plus • Bachelor’s degree required • Master’s degree highly preferred

🏖️ Benefits

• Performance-based bonuses • Equity grant • Medical benefits • Dental benefits • Vision benefits • Vacation • Sick leave • 401(k) • Paid sick leave, where required by law • Health emergency leave, where required by law • Reasonable accommodations for qualified individuals with disabilities and disabled veterans

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