Account Executive II

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WM

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1968

📋 Compliance

💰 Post-IPO Debt on 2023-07

Compliance • Privacy • Advertising

WM is a company that utilizes cookies and other tracking technologies on its website to collect information about user preferences and devices. These technologies may involve sharing data that is considered "sale," "sharing," or targeted advertising under certain privacy laws in the United States and Canada. WM provides users with options to manage their cookie preferences and opt-out of these data-sharing practices as required by different privacy regulations. The company ensures compliance with privacy laws and offers detailed privacy policies and notices to keep users informed about their rights. WM emphasizes user consent in managing and processing personal information for advertising and analytics purposes.

📋 Description

• Serve as the lead point of contact for customer account management matters in an assigned book of business • Establish and maintain a high level of customer satisfaction with internal and external customers • Build and maintain strong, long-lasting customer relationships • Align Waste Management products and services with customer needs • Propose solutions that are compliant with appropriate regulations • Increase account penetration through consultative selling skills • Negotiate, update, and renew customer service agreements • Resolve challenging customer requests • Collaborate with the Inside Sales Manager to resolve customer escalations • Communicate rates, charges and service strategies • Collaborate with sales team to identify and grow opportunities • Use sales productivity software tools accurately • Prepare reports as needed and/or handle general administrative duties

🎯 Requirements

• High School Diploma or GED (accredited) • 1 year WM experience or 5 years of business-to-business account management at a proficient level • Prior inside sales experience as well as experience cold calling and prospecting.

🏖️ Benefits

• Medical • Dental • Vision • Life Insurance • Short-Term Disability • Stock Purchase Plan • Company match on RRSP • Paid Vacation • Holidays • Personal Days