Director of CPX Strategic Initiatives

🕒 August 28

🇺🇸 United States – Remote

💵 $154k - $265k / year

⏰ Full Time

🔴 Lead

🧐 Strategy

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Workiva

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Workiva is a cloud-based, AI-powered platform that unifies financial reporting, risk and compliance management, and sustainability reporting. It enables teams to connect data across systems, collaborate in real time, automate reporting (including XBRL tagging), and maintain auditability and traceability for regulated disclosures and assurance processes. Workiva serves large enterprises and finance, legal, audit, and sustainability teams to accelerate reporting, improve accuracy, and reduce risk.

📋 Description

• Lead and mentor a team of Program Managers • Strengthen excellence in program execution, structured change management, and commercial business acumen • Partner with CPX leadership to identify, evaluate, and prioritize critical initiatives • Direct resources and focus toward high-impact business outcomes • Design and operationalize an end-to-end planning cycle with extended planning windows • Align resources and commitments proactively • Build alignment and consensus across Director+ leadership in Technology, Sales, Product, and Engineering • Direct strategic initiatives by establishing clear accountability structures • Partner with Programme Managers, Workstream Leads, and Sponsors to ensure cross-functional execution and discipline • Navigate ambiguity, unblock dependencies, and design risk mitigation strategies • Identify overlapping efforts, dependencies, and potential disconnects across workstreams • Drive cohesion and shared cross-functional objectives, understanding, and alignment

🎯 Requirements

• 10+ years of related career experience in Program Management, Operations, Customer Success, Professional Services or Business Transformation in a technology organization, preferably SaaS • Undergraduate degree or equivalent combination of relevant career experience and expertise • 5+ years in a transformation leadership or program governance role within a high-growth technology organization, preferably SaaS • Deep understanding of Customer and Partner Experience (CPX) functions and cross-functional dependencies with Product, Engineering, Tech, and Sales • Demonstrated track record of establishing strategic planning cycles, governance models, and long-term roadmaps across multi-disciplinary functions • Exceptional executive presence and communication skills, with proven ability to influence Director+ leadership and gain executive buy-in • Advanced influence skills, with proven capability to hold workstream leads, sponsors, and Subject Matter Experts accountable without direct authority • Outstanding business acumen and structured problem-solving skills, with a track record of dismantling complex blockers and navigating ambiguity • High learning agility and strong strategic autonomy, with proven ability to proactively set direction and drive initiatives to completion independently • Experience using AI in related workflows, program execution, communication, and governance • Up to 15% travel for workshops, leadership, and internal strategic events

🏖️ Benefits

• A discretionary bonus typically paid annually • Restricted Stock Units granted at time of hire • 401(k) match • Comprehensive employee benefits package • Work from an office or remotely from any location within your country of employment • Reasonable accommodations for applicants with disabilities