Carrier Administration Team Lead – Property and Casualty

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September 18

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World Insurance Associates LLC

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Finance • Healthcare Insurance • Transport

World Insurance Associates LLC is a comprehensive insurance agency offering both business and personal insurance products. They provide a wide range of services, including commercial insurance, personal insurance such as auto, home, and life insurance, as well as benefits and HR financial services like retirement and estate planning. The company serves various industries including construction, healthcare, hospitality, and transportation, ensuring tailored solutions for each sector. With a focus on personalized customer service, World Insurance Associates prioritizes protecting people and businesses with premium products and extensive industry knowledge. They also offer expert guidance, making it easier for clients to manage and protect their assets effectively.

1001 - 5000 employees

Founded 2012

💸 Finance

⚕️ Healthcare Insurance

🚗 Transport

📋 Description

• Model industry best practices with an in-depth understanding of each carrier’s contract transfer requirements • Identify internal and external resources required to fulfill business objectives and leverage feedback from carriers and colleagues • Evaluate KPIs to continuously assess performance and future opportunities • Provide oversight and leadership for team of Carrier Administration Specialists and act as escalation contact • Use stakeholder feedback to set and monitor team performance and model World’s culture • Drive completion of carrier administration and integration deliverables for acquired businesses • Validate, administer, and maintain insurance producer appointments as required by each carrier • Complete all submissions to insurance carriers per each carrier’s requirements • Integrate carrier book of business transfers for newly acquired agencies accurately and timely • Monitor and respond to emails and tickets submitted to the team’s inbox from World employees and carrier partners • Coordinate with carrier placement leadership, licensing, and carrier credentials teams to support integrations and carrier needs • Update the carrier integration database and perform special projects/tasks • Analyze current workflows, present ideas for improvement, and take ownership of change management initiatives

🎯 Requirements

• Highly organized, collaborative team player with strong attention to detail • Able to simultaneously balance multiple commitments and competing deliverables • Self-motivated and driven with a sense of urgency and ability to meet competing deliverables • Ability to multitask, prioritize, and use discretion when handling sensitive information • Creative problem-solver and avid learner seeking to drive continuous improvement • Proficient in SharePoint and Microsoft Office (Word, Excel, PowerPoint, and Teams) • Thrive in a rapidly growing, continuously evolving environment • Leadership experience – this is a plus • Insurance experience is strongly preferred