Sales Operations Specialist

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Xtract One Technologies

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🔐 Security

🤖 Artificial Intelligence

🔧 Hardware

💰 Post-IPO Equity on 2023-02

Security • Artificial Intelligence • Hardware

Xtract One Technologies is an industry-disrupting, AI-powered security technology company focused on transforming the physical security industry. The company specializes in touchless, non-invasive, integrated threat detection applications that replace traditional manual security measures, such as walkthrough metal detectors, with innovative AI-powered solutions. Xtract One's products, such as the SmartGateway, offer a seamless and frictionless security experience by providing advanced weapon detection while preserving patron privacy and comfort. Operating in sectors like arenas, stadiums, casinos, schools, and healthcare, Xtract One aims to enhance safety without compromising user experience. The company is recognized for its proactive security model and is committed to making large venue events more secure and enjoyable for patrons.

📋 Description

• Own day-to-day Salesforce hygiene: maintain accurate opportunity, account, contract, and renewal records • Perform routine data cleanup: merge duplicates, correct field values, close stale pipeline, and ensure stage progression reflects reality • Build and maintain reports and dashboards for renewal pipeline, forecast visibility, and Sales Ops KPIs • Manage basic Salesforce configuration — list views, record types, field updates, and simple flows — escalating complex architecture to the Salesforce agency partner • Ensure pricing accuracy, discounting compliance, and correct product/SKU selection • Support weekly forecast calls by ensuring pipeline data is accurate, stage-appropriate, and complete before each review cycle • Track deal velocity, stage conversion rates, and win/loss trends — surfacing insights to the Sr. Director on a regular cadence • Maintain quota tracking and territory assignment data in Salesforce, ensuring RSM records are accurate and current • Identify gaps or inconsistencies in the sales process and recommend workflow improvements, template updates, or automation opportunities • Support territory planning, annual quota-setting, and GTM model updates as directed by the Sr. Director • Support the Sr. Director in building and maintaining the Revenue Conversion Tracker, including data linkage between Salesforce and Finance reporting • Serve as the first line of operational support for Regional Sales Managers, answering process questions, resolving Salesforce issues • Support RSM onboarding and ongoing Salesforce training to drive adoption and data quality • Maintain and update sales collateral, templates, and resource libraries as product, pricing, or process changes occur • Support new Regional Sales Managers onboarding: Salesforce access, process walkthroughs, and tool training • Serve as the intake coordinator for all inbound RFP and bid opportunities, logging requirements, deadlines, and stakeholder assignments in Salesforce • Coordinate internal RFP response packages - pulling together bid registration, documents, product specs, compliance documentation, and supporting materials from cross-functional owners • Monitor public procurement platforms (GovSpend, BidNet Direct, Civic IQ, SAM.gov) for relevant bid opportunities and flag proactively to the GTM team • Maintain a reusable RFP content library, keeping materials current with product, pricing, and compliance changes • Monitor the full renewal pipeline and proactively manage timelines, milestone alerts, and renewal quote delivery • Coordinate with RSMs to ensure subscription and maintenance contract renewals are quoted, negotiated, and executed on time • Track renewal status, identify at-risk accounts early, and take action to prevent contract or service lapses • Own renewal record accuracy in Salesforce, including asset install dates, contract terms, product types, lane counts, and renewal stage progression • Coordinate execution of renewal email sequences

🎯 Requirements

• Post-secondary education in Business, Information Systems, Analytics, or related field • 3+ years of experience in Salesforce administration, sales operations, revenue operations, or a related analytical support role • Demonstrated experience supporting field or regional sales teams in a B2B environment • Experience with quoting tools, CPQ, or contract lifecycle management (CLM) systems • Experience with or ability to quickly learn automation tools (Zapier or equivalent) and Google Workspace • Proficient with Salesforce CRM, including data management, reporting, dashboards, and basic system configuration • Strong understanding of sales processes including pipeline management, forecasting, deal conversion, quota tracking, and territory structures • Strong analytical and problem-solving skills with ability to identify data/process gaps and support improvements in revenue operations and GTM execution.

🏖️ Benefits

• Vacation • Benefits • Sick Days • Bonus • Stock Options