Property and Casualty Insurance Broker

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YouSet

WebsiteLinkedInAll Job Openings

11 - 50 employees

💸 Finance

💳 Fintech

💰 Pre Seed Round on 2022-08

Finance • Fintech • Insurance

YouSet is a damage insurance brokerage firm that enables users to compare and buy home, car, condo, and tenant insurance from top Canadian insurance companies quickly and efficiently online. With YouSet’s automated platform, users can receive real-time insurance quotes and unlock exclusive rates and discounts. Our technology is trusted by over 250,000 users and streamlines the insurance shopping process, saving clients an average of 29% on their policies. YouSet operates in Quebec and Ontario and is registered with AMF in Quebec and RIBO in Ontario.

📋 Description

• Assist clients with their home and auto insurance needs. • Answer coverage questions, provide personalized advice, and process new policies or policy changes. • Proactively contact clients to ensure we continuously provide the policy that best meets their needs at a competitive price. • Communicate effectively by phone, email and SMS to build trusted relationships with our clients. • Deliver exceptional customer service. • Monitor personal performance and meet daily/weekly/monthly targets. • Keep accurate notes of client interactions and add follow-up activities in our CRM. • Work closely with the customer service and sales teams to achieve team objectives. • Participate in developing strategies to increase client retention and overall satisfaction. • Stay up to date on product knowledge and industry trends. • Take part in training sessions and professional development activities. • Progress into a senior role within our insurance team or a team lead position after your first two years with us.

🎯 Requirements

• You hold a valid AMF license (Autorité des marchés financiers). • You have at least 2 years of experience as a broker or agent. • You have at least 5 years of relevant customer service experience. • You are proactive and have strong problem-solving skills. • You have strong oral and written communication skills in French and English. • You are a quick learner with an interest in technology.

🏖️ Benefits

• Competitive compensation with monthly bonuses. • Up to 5 weeks of vacation per year. • 100% remote work option or downtown Montreal office. • International work up to 90 days per year. • Comprehensive group benefits (health, dental, vision, etc.) and life insurance. • Unlimited sick and mental health days. • Paid parental leave (additional 4 months).