Account Manager – Expansion Sales, B2B SaaS

🕒 June 1

🇺🇸 United States – Remote

💵 $85k - $110k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 29%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 164 days.
• Jobs at this company usually fill in 62 days.
• Reposted once.

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Zenoti

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2010

🏥 Healthcare

💼 Consulting

🏨 Hospitality

💰 $80M Series D on 2021-06

Healthcare • Consulting • Hospitality

Zenoti is a leading cloud software company that provides an all-in-one platform for the beauty, wellness, and fitness industries. Trusted by over 30,000 businesses across 50 countries, Zenoti helps businesses optimize their operations and enhance customer experiences through advanced technology and an AI-first approach. The platform offers solutions tailored for salons, spas, medical spas, and fitness centers, providing features for appointment bookings, billing and payments, business management, marketing, and more. Zenoti is committed to growth and success for its clients, facilitating improved efficiency, customer engagement, and revenue generation.

📋 Description

• Drive revenue growth by identifying, positioning, and closing upsell and cross-sell opportunities across add-on solutions and AI-powered products • Develop trusted relationships with C-level and senior stakeholders • Build and execute strategic account plans addressing customer objectives, operational challenges, and growth goals • Guide customers on business strategy, operational efficiency, customer experience, and expansion across locations and solutions • Partner with Customer Success, Product, Marketing, and Services teams • Monitor client health and usage metrics, identifying optimization and measurable ROI opportunities • Maintain accurate forecasting, pipeline management, and account documentation in internal systems • Track industry trends, competitor activity, and emerging technologies to provide forward-looking client guidance

🎯 Requirements

• 10+ years in a quota-carrying enterprise SaaS role, with proven success in account management and expansion • Consistent record of over-achievement in exceeding targets in account management and sales roles within the SaaS industry • Strong understanding of cloud and AI-driven technologies, with ability to translate complex solutions into clear business value • Exceptional communication and executive presence, with ability to engage technical and non-technical audiences • Strong business acumen and ability to thrive in a fast-paced, collaborative environment • Willingness to travel for client meetings and industry events across North America

🏖️ Benefits

• Opportunity to partner with iconic beauty and wellness brands • High-growth, innovative company with visible impact • Culture valuing creativity, customer success, and career growth

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