Senior Client Success Manager – Programmatic

🔥 12 hours ago

🇨🇦 Canada – Remote

💵 $90k - $120k / year

⏰ Full Time

🟠 Senior

🏆 Customer Success

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Zeta Global

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

💼 Consulting

📦 Logistics

✈️ Travel

💰 Post-IPO Debt on 2024-09

Consulting • Logistics • Travel

Zeta Global is an AI-powered marketing cloud that leverages proprietary AI and trillions of consumer signals to acquire, grow, and retain customers more efficiently. The Zeta Marketing Platform (ZMP) offers a comprehensive suite of tools, including data management, customer data platforms (CDP), email service providers (ESP), and digital signal processing (DSP), to create individualized customer experiences and improve marketing outcomes. Zeta emphasizes omnichannel marketing, customer intelligence, and data-driven marketing strategies, partnering with brands, agencies, and publishers worldwide to accelerate brand growth and engagement. Their platform is designed to tackle complex marketing challenges with solutions for customer acquisition, growth, and retention through predictive AI and actionable consumer data.

📋 Description

• Rapidly acquire a thorough knowledge of Zeta’s offerings, reporting analysis, competitive advantages, resources and processes and articulate them convincingly to prospects and customers • Launch and manage cross-channel, programmatic advertising campaigns in partnership with clients and internal teams to help clients connect with their customers • Lead weekly client status meetings while discussing campaign reporting, optimizations and insights • Collaborate with sales to provide strategic upsell recommendations when performance and/or offerings align with customer’s business needs • Prepare and conduct high impact reporting presentations in collaboration with analytics team • Ensure exemplary customer satisfaction levels with every customer interaction

🎯 Requirements

• 3+ years' experience in programmatic advertising in Account Management, Client Success, or Media Planning • Hands-on experience activating, optimizing, and reporting on campaigns within leading DSPs • Demonstrated ability to develop and cultivate relationships and work effectively at all levels of the decision process • Strong analytic skills, including high level of comfort with Excel • Passion for digital media and thorough knowledge of the programmatic advertising industry • Exemplary written and verbal communication skills, with the ability to convey complex ideas clearly and convincingly • Initiative-taking individual with strong work ethic, able to work autonomously while being receptive to guidance • Intelligent, outgoing individual with interpersonal skills and work ethic • Comprehensive experience with MS Office, particularly Excel and PowerPoint • Ability to travel as needed

🏖️ Benefits

• Unlimited PTO • Excellent medical, dental, and vision coverage • Employee Equity and Stock Purchase Plan • Employee Discounts • Virtual Wellness Classes • Pet Insurance