Senior Manager, Talent Operations

🕒 September 30

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $159k - $215k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Zocdoc

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🏥 Healthcare

⚕️ Healthcare Insurance

🏪 Marketplace

💰 $150M Private Equity Round on 2021-02

Healthcare • Healthcare Insurance • Marketplace

Zocdoc is a digital health platform that connects patients with healthcare providers, allowing users to book appointments online with doctors and dentists who accept their insurance. The service offers a wide range of specialties, including primary care, dentistry, ob-gyn, dermatology, and psychiatry, among others. Zocdoc aims to make healthcare access easier by providing an app for appointment scheduling and management, enhancing the visibility and reputation of healthcare providers through verified reviews, and serving as a partner for health systems and private practices. The company does not provide medical advice but facilitates the connections and processes necessary for patients to access healthcare services efficiently.

📋 Description

• Own and optimize the recruiting technology stack, including Gem, Greenhouse, and BrightHire • Identify gaps, evaluate and recommend tools or integrations, and manage vendor relationships • Build and maintain integrations across recruiting systems • Design and maintain a knowledge management system with playbooks, SOPs, onboarding materials, and process documentation • Build recruiting dashboards and define metrics including pipeline health, time-to-fill, source effectiveness, quality of hire, and funnel conversion • Ensure data integrity and trustworthy, self-service reporting • Turn recruiting data into actionable recommendations • Streamline end-to-end recruiting processes and improve candidate and hiring-team experience • Partner with Legal, People Systems, and Total Rewards on processes and compliance • Collaborate with TA managers and leaders to standardize processes globally • Manage and develop 2 Recruiting Coordinators, with the team expected to grow

🎯 Requirements

• 6-8+ years of experience in Talent/Recruiting Operations, People Operations, or a closely related function • Track record of building an operations function from scratch • Hands-on experience configuring and administering an ATS; Greenhouse strongly preferred • Experience with sourcing/CRM tools such as Gem or similar • BrightHire or interview intelligence tooling is a plus • Experience building dashboards and recruiting metrics/reporting • Experience managing or mentoring a coordination team • Strong project management skills • Ability to operate as both an individual contributor and a people leader • Experience working in a fast-paced, global organization and adapting to shifting priorities • Excellent documentation skills

🏖️ Benefits

• Certain positions are eligible for variable pay and/or equity • Equal opportunity employer committed to a work environment free of discrimination and harassment