Field Service Specialist

🔥 13 minutes ago

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Zoetis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1952

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Biotechnology • Pharmaceuticals • Science

Zoetis is the world's leading animal health company, committed to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation, Zoetis develops a broad portfolio and pipeline of medicines, vaccines, diagnostics, and technologies that span a continuum of care to predict, prevent, detect, and treat animal illnesses. Operating in more than 100 countries, the company supports livestock farmers, veterinarians, and pet owners around the globe. Zoetis is driven by science and their shared passion for the human-animal bond, aiming to create a more sustainable and healthier world for all.

📋 Description

• Managing the Hatchery In Ovo Process on behalf Zoetis in an assigned territory of 5-8 hatcheries • Administering the Preventive Maintenance Program for 10-15 commercially placed devices • Providing electrical/mechanical support and perform emergency repairs as needed. • Being available for afterhours support and repairs 24/7. • Managing the Zoetis Operator Training Program for 25+ people (customer employees) • Facilitating the vaccine and sanitation preparation program for all Zoetis Devices • Supporting and conducting the execution of the Zoetis Process Evaluation Program • Leading communications with hatchery management • Collecting and reporting important information within Zoetis CRM System • Completing relevant reporting forms and procedures including scheduling visits, customer site contacts, parts usage priorities, site cart management, certification program, vehicle and equipment maintenance within assigned time period. • Following safety/precautionary procedures. • Maintaining regular communication with supervisor • Other duties as Assigned

🎯 Requirements

• Bachelor’s degree in poultry science or related field from an accredited institution or associates degree in Electro/Mechanical Systems or related curriculum (experience may be considered in lieu of educational requirement) • 2 - 5 years of related experience. • Strong electrical / mechanical aptitude • Proficient organizational skills • Self-motivator and self-starter • Strong critical thinking problem solving, judgment, and initiative • Effective communication skills are necessary to interact directly with multiple levels of customer management • Basic computer skills using Word / Excel / and Outlook and basic PLC skills • Ability to travel 60 to 80% of the time • Available for on-call work outside of working hours

🏖️ Benefits

• health, dental, vision and virtual care • pension plan contribution and match • personal spending account • employee assistance program • time-off policies: vacation, float, and volunteer days • short and long-term disability insurance