Field Service Technician

🔥 6 minutes ago

🇨🇦 Canada – Remote

💵 $75k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 43 days.

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ZOLL Medical Corporation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🎖️ Defense

📦 Logistics

Healthcare • Defense • Logistics

ZOLL Medical Corporation is a prominent manufacturer of medical devices and related software solutions, dedicated to empowering healthcare professionals, emergency responders, and military personnel to deliver life-saving care and improve patient outcomes. The company provides advanced products such as automated external defibrillators (AEDs), monitors, defibrillators, automated CPR machines, ventilators, and more, alongside an array of software solutions that enhance the performance of healthcare and emergency services. ZOLL is committed to innovation in areas like cardiac resuscitation, temperature management, and sleep apnea, while also offering comprehensive training and support services to ensure optimal utilization of its devices. Proudly supporting communities with tools that enhance public and non-acute care, ZOLL aids in every moment of response and rescue, affirming its mission to aid in saving lives.

📋 Description

• Provide technical expertise and support to clients with installations, maintenance, upgrades, and repairs • Serve as the key customer contact for technical and service-related problems • Diagnose, troubleshoot, and resolve technical and service issues • Instruct clients on the proper usage and operation of equipment • Document and maintain clients' service logs • Prepare reports for product failure analysis and serviceability issues • Escalate issues to relevant engineering teams • Comply with all policies and standards • Perform other responsibilities assigned by management • Travel up to 90%

🎯 Requirements

• College or University degree • Minimum of 5+ years of related experience • Advanced skill set within the role • Advanced knowledge of operational procedures and tools • Technical expertise in installations, maintenance, upgrades, and repairs of medical equipment • Ability to diagnose, troubleshoot, and resolve technical/service issues • Ability to instruct clients on equipment usage and operation • Ability to document and maintain client service logs • Ability to prepare product failure analysis and serviceability reports • Ability to travel up to 90% • Bilingual English/French is a plus

🏖️ Benefits

• Comprehensive benefits plans • Remote work arrangement • Compensation compliant with applicable federal, state, and local wage laws

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