Remote IT Helpdesk Specialist Jobs in Canada
Search 13 work from home it helpdesk specialist positions available in Canada. Your career in truly remote companies - apply today.
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2 days ago
MaintainX
51 - 200
Technical Support Specialist providing customer support for MaintainX's mobile-first workflow management platform. Resolving customer issues and developing solutions for enterprise-level support processes.
🗣️🇫🇷 French Required
🗣️🇪🇸 Spanish Required
November 20
IT Support Specialist providing technical support for Unbounce employees in a remote setting. Responsible for incident resolution, onboarding, and improving IT workflows.
🇨🇦 Canada – Remote
💵 $68k - $78k / year
💰 Series A on 2020-06
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
November 15
Job not on LinkedIn
Tech Support Specialist ensuring seamless IT support for contributors globally working with Lido software. Collaborating with DevOps and SecOps to resolve technical issues and improve user experience.
November 6
Job not on LinkedIn
Technical Support Specialist focusing on technical customer support post-launch at Andgo. Resolving complex issues for enterprise healthcare customers using SaaS solutions.
November 5
Technical Support Specialist managing complex customer issues and supporting SaaS solutions for Hive's event marketing platform. Collaborating with Product and Engineering teams for optimal outcomes.
October 31
Job not on LinkedIn
Help Desk Representative addressing customer queries for WinAir's aviation software through tickets and calls. Assisting with documentation and database management tasks to enhance user experience.
October 15
Job not on LinkedIn
Technical Support Specialist at SuiteSpot providing customer support for SaaS solutions in real estate management. Collaborating with teams to troubleshoot issues and ensure customer satisfaction.
October 9
Job not on LinkedIn
Technical Support Specialist helping customers with Apera's vision platforms. Diagnosing automation issues and ensuring customer success with robotic vision systems.
🇨🇦 Canada – Remote
💵 $70k - $90k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
October 3
Job not on LinkedIn
🗣️🇫🇷 French Required
September 30
Job not on LinkedIn
Provide SUPRA technical support and root cause analysis for Cincom Systems' enterprise software. Deliver patches, onsite consulting, and participate in 24/7 on-call rotations.
August 29
Job not on LinkedIn
Technical Support Specialist for Absolute, providing remote support for corporate products. Resolves customer issues with service and technical skills.
🇨🇦 Canada – Remote
💵 $60k - $65k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
June 11
Job not on LinkedIn
Join Softgic as a Support Engineer for IT support in a remote role focusing on digital transformation.
April 10
Job not on LinkedIn
Provide remote IT support for MalOPlus Group Inc. in North America, resolving technical issues efficiently.
Frequently asked questions
You need strong technical troubleshooting skills, proficiency in operating systems (Windows, macOS, Linux), knowledge of networking concepts, and familiarity with remote desktop tools. Excellent communication and customer service skills are also crucial for assisting users effectively.
Typically, a degree in information technology, computer science, or a related field is preferred. Certifications such as CompTIA A+, ITIL, or Microsoft Certified Solutions Associate (MCSA) can enhance your qualifications. Practical experience in IT support is highly valued.
Responsibilities include providing technical support to end-users, troubleshooting hardware and software issues, maintaining IT systems, documenting support processes, and ensuring timely resolution of technical problems. You may also conduct user training on software applications.
Benefits include flexible work hours, reduced commuting costs, the ability to work from anywhere, and a better work-life balance. Remote IT Helpdesk Specialists also gain exposure to diverse technical challenges and can develop skills across various technologies.