Remote Support Analyst Jobs in Canada
Search 14 work from home support analyst positions available in Canada. Your career in truly remote companies - apply today.
2 days ago
MaintainX
51 - 200
Technical Support Specialist providing customer support for MaintainX's mobile-first workflow management platform. Resolving customer issues and developing solutions for enterprise-level support processes.
🗣️🇫🇷 French Required
🗣️🇪🇸 Spanish Required
November 20
IT Support Specialist providing technical support for Unbounce employees in a remote setting. Responsible for incident resolution, onboarding, and improving IT workflows.
🇨🇦 Canada – Remote
💵 $68k - $78k / year
💰 Series A on 2020-06
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
November 17
Job not on LinkedIn
Product Support Analyst troubleshooting technical issues for D2L clients in various sectors. Engaging with users through electronic communication while providing comprehensive support.
🇨🇦 Canada – Remote
💵 $55k - $65k / year
💰 $85M Series B on 2014-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🗣️🇫🇷 French Required
November 15
Job not on LinkedIn
Tech Support Specialist ensuring seamless IT support for contributors globally working with Lido software. Collaborating with DevOps and SecOps to resolve technical issues and improve user experience.
November 6
Job not on LinkedIn
Technical Support Specialist focusing on technical customer support post-launch at Andgo. Resolving complex issues for enterprise healthcare customers using SaaS solutions.
November 5
Technical Support Specialist managing complex customer issues and supporting SaaS solutions for Hive's event marketing platform. Collaborating with Product and Engineering teams for optimal outcomes.
October 29
Job not on LinkedIn
Customer Support Analyst managing workflows of live chats and tickets in a SaaS environment. Collaborating with teams to resolve customer issues and meet service level agreements.
🇨🇦 Canada – Remote
💵 $60k - $65k / year
💰 Venture Round on 2020-09
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
October 16
Job not on LinkedIn
CO-OP Architecture
11 - 50
Support Analyst for Federated Co-operatives Limited enhancing Energy applications and operations. Collaborate across departments to deliver scalable solutions in a fast-paced environment.
October 15
Job not on LinkedIn
Technical Support Specialist at SuiteSpot providing customer support for SaaS solutions in real estate management. Collaborating with teams to troubleshoot issues and ensure customer satisfaction.
October 9
Job not on LinkedIn
Technical Support Specialist helping customers with Apera's vision platforms. Diagnosing automation issues and ensuring customer success with robotic vision systems.
🇨🇦 Canada – Remote
💵 $70k - $90k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
October 3
Job not on LinkedIn
🗣️🇫🇷 French Required
June 13
Job not on LinkedIn
Join Brinqa as a Technical Support Engineer to assist clients with software-related issues in cybersecurity.
May 2
Job not on LinkedIn
Responsible for technical support of diverse solutions in a healthcare setting at Shared Health.
Citrix
SQL
March 25
Job not on LinkedIn
Provide technical support for various clinical solutions at Shared Health. Requires excellent problem-solving skills and familiarity with web-based applications.
Remote support analyst salary expectations in Canada
The average salary for remote support analysts in Canada is CA$84,315 per year. This is based on data from 59 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Support Analyst (1-2 yrs) | 17 | CA$72,675 |
🟡 Mid-level Support Analyst (2-4 yrs) | 38 | CA$84,358 |
🟠 Senior Support Analyst (5-9 yrs) | 4 | CA$133,375 |
How long does it take for companies to hire a remote support analyst in Canada?
We analyzed 49 job listings in the last year and found it takes about 37 days for employers to close a job opening.
The most in-demand skills for support analysts in Canada
We reviewed 59 job postings and found the top 10 skills employers are asking for most often are:
Frequently asked questions
You need strong problem-solving skills, excellent communication abilities, and proficiency in various support tools and operating systems. Familiarity with troubleshooting techniques and customer service skills are essential, as well as the ability to work independently and manage time effectively.
Typically, a degree in information technology, computer science, or a related field is preferred. Relevant certifications such as CompTIA A+, ITIL, or Microsoft Certified are beneficial. Experience in a technical support role can also be advantageous.
Responsibilities include diagnosing and resolving user issues, providing technical support through various communication channels, maintaining documentation of support interactions, and assisting with software and hardware installations. You might also collaborate with IT teams to improve systems and processes.
Benefits include flexible work arrangements, reduced commuting, the ability to work in a comfortable environment, and potential for a better work-life balance. Remote Support Analysts also gain exposure to various technologies and can collaborate with diverse teams globally.
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Frequently asked questions
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