Remote Technical Support Jobs in Canada

Search 23 work from home technical support positions available in Canada. Your career in truly remote companies - apply today.

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Technical Support
🇨🇦 Canada – Remote
💵 Minimum Salary
⚪️ Experience

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23 Jobs
🆕 Date Added

Yesterday

Abbott

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

💊 Pharmaceuticals

Technical Support Specialist performing installations and repairs of Abbott Diagnostics Division instrumentation. Providing support and training for proper operation at customer sites.

2 days ago

MaintainX

51 - 200

Technical Support Specialist providing customer support for MaintainX's mobile-first workflow management platform. Resolving customer issues and developing solutions for enterprise-level support processes.

🗣️🇫🇷 French Required

🗣️🇪🇸 Spanish Required

Technical Support Architect

6 days ago

Job not on LinkedIn

Assent

501 - 1000

📋 Compliance

☁️ SaaS

🏢 Enterprise

Technical Support Architect delivering exceptional support experiences for Assent’s customers. Involving deep technical expertise and proactive customer management.

🇨🇦 Canada – Remote

💰 $350M Series D on 2022-01

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

November 25

Sully.ai

11 - 50

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

☁️ SaaS

Technical Support Specialist providing world-class AI support to Sully.ai's healthcare clients. Troubleshooting technical issues and ensuring rapid issue resolution across global operations.

🌏 Anywhere in the World

💵 $45k - $65k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📞 Support Engineer

November 20

Unbounce

201 - 500

☁️ SaaS

🛍️ eCommerce

IT Support Specialist providing technical support for Unbounce employees in a remote setting. Responsible for incident resolution, onboarding, and improving IT workflows.

🇨🇦 Canada – Remote

💵 $68k - $78k / year

💰 Series A on 2020-06

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 IT Support

November 20

commonsku

51 - 200

Technical Support Manager overseeing support operations at commonsku, enhancing customer experience through effective team leadership and problem-solving. Driving operational excellence in a remote-first work environment.

🇨🇦 Canada – Remote

💵 $95k - $110k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📞 Support Engineer

Tech Support Specialist

November 15

Job not on LinkedIn

Lido Finance

51 - 200

₿ Crypto

🌐 Web 3

Tech Support Specialist ensuring seamless IT support for contributors globally working with Lido software. Collaborating with DevOps and SecOps to resolve technical issues and improve user experience.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 12

Smile.io

51 - 200

☁️ SaaS

🛍️ eCommerce

🤝 B2B

T2 Technical Support Specialist assisting ecommerce merchants in resolving technical issues and optimizing their loyalty programs. Focused on collaborations with Product, Engineering, and Customer Success teams.

🇨🇦 Canada – Remote

💵 $72k / year

💰 $1M Seed Round on 2012-05

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

November 9

Flexspring

51 - 200

👥 HR Tech

☁️ SaaS

🔌 API

Technical Support Engineer supporting clients with integration issues for a data integration firm. Collaborating with development and support teams to resolve technical challenges.

🗣️🇫🇷 French Required

November 7

Ciena

5001 - 10000

📡 Telecommunications

🔧 Hardware

Technical Support Engineer resolving customer cases and deployment challenges in Blue Planet division. Collaborating with engineering teams to enhance network orchestration and inventory management.

🇨🇦 Canada – Remote

💵 C$82.2k - C$131.4k / year

💰 Series C on 1995-12

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Technical Support Specialist

November 6

Job not on LinkedIn

AndGo by Goodyear

11 - 50

🚗 Transport

☁️ SaaS

🏢 Enterprise

Technical Support Specialist focusing on technical customer support post-launch at Andgo. Resolving complex issues for enterprise healthcare customers using SaaS solutions.

November 5

Hive.co

11 - 50

☁️ SaaS

🛍️ eCommerce

📱 Media

Technical Support Specialist managing complex customer issues and supporting SaaS solutions for Hive's event marketing platform. Collaborating with Product and Engineering teams for optimal outcomes.

October 16

Job not on LinkedIn

GR8 Tech

501 - 1000

🎮 Gaming

☁️ SaaS

Technical Support Specialist supporting iGaming solutions for B2B clients. Reproducing and resolving technical issues, collaborating with teams, and ensuring customer satisfaction.

🌏 Anywhere in the World

⏰ Full Time

🟢 Junior

📞 Support Engineer

🗣️🇷🇺 Russian Required

Technical Support Specialist

October 15

Job not on LinkedIn

SuiteSpot

51 - 200

🏠 Real Estate

☁️ SaaS

Technical Support Specialist at SuiteSpot providing customer support for SaaS solutions in real estate management. Collaborating with teams to troubleshoot issues and ensure customer satisfaction.

Technical Support Specialist

October 9

Job not on LinkedIn

Aperia

201 - 500

💳 Fintech

📋 Compliance

☁️ SaaS

Technical Support Specialist helping customers with Apera's vision platforms. Diagnosing automation issues and ensuring customer success with robotic vision systems.

🇨🇦 Canada – Remote

💵 $70k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

🚫👨‍🎓 No degree required

Technical Support Engineer

October 9

Job not on LinkedIn

Cohesity

1001 - 5000

🔒 Cybersecurity

Cohesity Technical Support Engineer responsible for resolving technical issues for customers using AI-powered data management solutions. Collaborating with engineering teams to ensure seamless support.

🇨🇦 Canada – Remote

💵 $64.4k - $80.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Linux

NFS

VMware

Technical Support Specialist

October 3

Job not on LinkedIn

SwiftConnect

51 - 200

🔌 API

🤝 B2B

☁️ SaaS

🗣️🇫🇷 French Required

Technical Support Engineer

September 30

Job not on LinkedIn

PartnerOne

201 - 500

🏢 Enterprise

☁️ SaaS

💳 Fintech

Provide SUPRA technical support and root cause analysis for Cincom Systems' enterprise software. Deliver patches, onsite consulting, and participate in 24/7 on-call rotations.

Technical Support Specialist

August 29

Job not on LinkedIn

Absolute Security

501 - 1000

🔐 Security

🔒 Cybersecurity

🏢 Enterprise

Technical Support Specialist for Absolute, providing remote support for corporate products. Resolves customer issues with service and technical skills.

🇨🇦 Canada – Remote

💵 $60k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

🚫👨‍🎓 No degree required

Technical Support Engineer

June 13

Job not on LinkedIn

Brinqa

51 - 200

🔒 Cybersecurity

Join Brinqa as a Technical Support Engineer to assist clients with software-related issues in cybersecurity.

🇨🇦 Canada – Remote

💰 Private Equity Round on 2021-06

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

+4 More Technical Support Jobs Available!

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Top Companies Hiring Remote Technical Support in Canada

MalOPlus Group Inc

B2B • Artificial Intelligence • SaaS

2 - 10

Job Openings

PurpleRain TechSafe.

API • Cybersecurity • Productivity

11 - 50

Job Openings

Softgic

Cloud • Cybersecurity • Artificial Intelligence

51 - 200

Job Openings

Remote technical support salary expectations in Canada

The average salary for remote technical support in Canada is CA$96,414 per year. This is based on data from 169 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

⚪️ Entry-level Technical Support (0 yrs)

1CA$0

🟢 Junior Technical Support (1-2 yrs)

50CA$76,624

🟡 Mid-level Technical Support (2-4 yrs)

97CA$98,615

🟠 Senior Technical Support (5-9 yrs)

21CA$137,958

How long does it take for companies to hire a remote technical support in Canada?

We analyzed 136 job listings in the last year and found it takes about 35 days for employers to close a job opening.

The most in-demand skills for technical support in Canada

We reviewed 169 job postings and found the top 10 skills employers are asking for most often are:

Troubleshooting52.9%
Technical support47.1%
Customer support29.4%
Sql29.4%
Networking20.6%
Saas20.6%
Documentation17.6%
Customer service14.7%
Virtualization14.7%
Debugging11.8%

Frequently asked questions

You need strong problem-solving skills, excellent communication abilities, patience, and technical proficiency in the products or services you're supporting. Familiarity with troubleshooting techniques and customer support software is also important.

Typically, a high school diploma or equivalent is required, though an associate's or bachelor's degree in a related field can be beneficial. Experience in customer service or technical support roles is highly valued.

Responsibilities include troubleshooting technical issues, assisting customers via phone, chat, or email, documenting support interactions, training users on products, and coordinating with technical teams to resolve complex problems.

Benefits of working as a remote Technical Support include flexible scheduling, no commuting costs, and better work-life balance. You also get to work in a diverse environment and develop valuable communication and technical skills.

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