Remote Technical Support Consultant Jobs in Canada
Search 16 work from home technical support consultant positions available in Canada. Your career in truly remote companies - apply today.
2 days ago
MaintainX
51 - 200
Technical Support Specialist providing customer support for MaintainX's mobile-first workflow management platform. Resolving customer issues and developing solutions for enterprise-level support processes.
🗣️🇫🇷 French Required
🗣️🇪🇸 Spanish Required
November 22
IT Specialist helping to create and support cloud-first IT strategy at Samsara. Focusing on system management and collaboration tools for rapid company growth.
🇨🇦 Canada – Remote
💵 $88.8k - $115k / year
💰 Seed Round on 2014-08
⏰ Full Time
🟠 Senior
💝 Customer Support
November 20
IT Support Specialist providing technical support for Unbounce employees in a remote setting. Responsible for incident resolution, onboarding, and improving IT workflows.
🇨🇦 Canada – Remote
💵 $68k - $78k / year
💰 Series A on 2020-06
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
November 15
Job not on LinkedIn
Tech Support Specialist ensuring seamless IT support for contributors globally working with Lido software. Collaborating with DevOps and SecOps to resolve technical issues and improve user experience.
November 6
Job not on LinkedIn
Technical Support Specialist focusing on technical customer support post-launch at Andgo. Resolving complex issues for enterprise healthcare customers using SaaS solutions.
November 5
Technical Support Specialist managing complex customer issues and supporting SaaS solutions for Hive's event marketing platform. Collaborating with Product and Engineering teams for optimal outcomes.
October 15
Job not on LinkedIn
Technical Support Specialist at SuiteSpot providing customer support for SaaS solutions in real estate management. Collaborating with teams to troubleshoot issues and ensure customer satisfaction.
October 9
Job not on LinkedIn
Technical Support Specialist helping customers with Apera's vision platforms. Diagnosing automation issues and ensuring customer success with robotic vision systems.
🇨🇦 Canada – Remote
💵 $70k - $90k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
October 9
Job not on LinkedIn
Cohesity Technical Support Engineer responsible for resolving technical issues for customers using AI-powered data management solutions. Collaborating with engineering teams to ensure seamless support.
October 3
Job not on LinkedIn
🗣️🇫🇷 French Required
September 30
Job not on LinkedIn
Provide SUPRA technical support and root cause analysis for Cincom Systems' enterprise software. Deliver patches, onsite consulting, and participate in 24/7 on-call rotations.
August 29
Job not on LinkedIn
Technical Support Specialist for Absolute, providing remote support for corporate products. Resolves customer issues with service and technical skills.
🇨🇦 Canada – Remote
💵 $60k - $65k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
June 13
Job not on LinkedIn
Join Brinqa as a Technical Support Engineer to assist clients with software-related issues in cybersecurity.
June 11
Job not on LinkedIn
Join Softgic as a Support Engineer for IT support in a remote role focusing on digital transformation.
April 10
Job not on LinkedIn
Provide remote IT support for MalOPlus Group Inc. in North America, resolving technical issues efficiently.
February 12
Job not on LinkedIn
Join PurpleRain as a remote Technical Support Specialist and enhance customer support operations for our SaaS solutions.
Frequently asked questions
You need strong problem-solving skills, excellent verbal and written communication, proficiency in troubleshooting hardware and software issues, and familiarity with customer support tools. Time management and multitasking abilities are also important.
Typically, a degree in computer science, information technology, or a related field is preferred. Relevant certifications, such as CompTIA A+ or ITIL, can be beneficial. Experience in customer service or technical support is highly valued.
Responsibilities include providing technical support via phone, email, or chat, diagnosing and resolving customer issues, documenting support interactions, and escalating complex problems to higher-level support. You'll also contribute to improving support processes and customer satisfaction.
Benefits include flexible work schedules, the ability to work from anywhere, reduced commuting expenses, and the opportunity to work with a diverse range of clients and technologies. Remote work can also lead to improved work-life balance.