Remote Technical Support Engineer Jobs in Canada
Search 21 work from home technical support engineer positions available in Canada. Your career in truly remote companies - apply today.
2 days ago
MaintainX
51 - 200
Technical Support Specialist providing customer support for MaintainX's mobile-first workflow management platform. Resolving customer issues and developing solutions for enterprise-level support processes.
🗣️🇫🇷 French Required
🗣️🇪🇸 Spanish Required
3 days ago
Job not on LinkedIn
Customer Support Engineer providing remote support for Kubernetes and vCluster. Involved in troubleshooting, documentation, and collaboration with engineering teams to enhance customer experience.
🇨🇦 Canada – Remote
💵 CA$130k - CA$165k / year
💰 $4.6M Seed Round on 2021-09
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
November 25
Job not on LinkedIn
Product Support Specialist working in a remote capacity responding to customer inquiries via live chat, phone, and email for a technology company supporting small businesses.
🇨🇦 Canada – Remote
💵 $50k - $67.6k / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
November 20
IT Support Specialist providing technical support for Unbounce employees in a remote setting. Responsible for incident resolution, onboarding, and improving IT workflows.
🇨🇦 Canada – Remote
💵 $68k - $78k / year
💰 Series A on 2020-06
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
November 15
Job not on LinkedIn
Tech Support Specialist ensuring seamless IT support for contributors globally working with Lido software. Collaborating with DevOps and SecOps to resolve technical issues and improve user experience.
November 9
Technical Support Engineer supporting clients with integration issues for a data integration firm. Collaborating with development and support teams to resolve technical challenges.
🗣️🇫🇷 French Required
November 7
Technical Support Engineer resolving customer cases and deployment challenges in Blue Planet division. Collaborating with engineering teams to enhance network orchestration and inventory management.
🇨🇦 Canada – Remote
💵 C$82.2k - C$131.4k / year
💰 Series C on 1995-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
November 6
Job not on LinkedIn
Technical Support Specialist focusing on technical customer support post-launch at Andgo. Resolving complex issues for enterprise healthcare customers using SaaS solutions.
November 5
Technical Support Specialist managing complex customer issues and supporting SaaS solutions for Hive's event marketing platform. Collaborating with Product and Engineering teams for optimal outcomes.
October 25
Job not on LinkedIn
Principal Technical Specialist responsible for customer success with Entrust Toolkits and APIs. Collaborating with teams to solve complex identity-centric security challenges.
October 23
Job not on LinkedIn
Support Engineer providing first line support for technical issues across AWS and cloud systems. Collaborating with engineering teams and maintaining customer documentation in a remote setting.
October 16
Job not on LinkedIn
CO-OP Architecture
11 - 50
Support Analyst for Federated Co-operatives Limited enhancing Energy applications and operations. Collaborate across departments to deliver scalable solutions in a fast-paced environment.
October 15
Job not on LinkedIn
Technical Support Specialist at SuiteSpot providing customer support for SaaS solutions in real estate management. Collaborating with teams to troubleshoot issues and ensure customer satisfaction.
October 9
Job not on LinkedIn
Technical Support Specialist helping customers with Apera's vision platforms. Diagnosing automation issues and ensuring customer success with robotic vision systems.
🇨🇦 Canada – Remote
💵 $70k - $90k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
October 9
Job not on LinkedIn
Cohesity Technical Support Engineer responsible for resolving technical issues for customers using AI-powered data management solutions. Collaborating with engineering teams to ensure seamless support.
October 3
Job not on LinkedIn
🗣️🇫🇷 French Required
September 30
Job not on LinkedIn
Provide SUPRA technical support and root cause analysis for Cincom Systems' enterprise software. Deliver patches, onsite consulting, and participate in 24/7 on-call rotations.
September 17
Job not on LinkedIn
Provide level-1 remote technical support for Dentitek dental practice management software. Troubleshoot, document issues, escalate complex cases, and support Quebec-based dental clinics.
🗣️🇫🇷 French Required
June 13
Job not on LinkedIn
Join Brinqa as a Technical Support Engineer to assist clients with software-related issues in cybersecurity.
June 11
Job not on LinkedIn
Join Softgic as a Support Engineer for IT support in a remote role focusing on digital transformation.
+2 More Technical Support Engineer Jobs Available!
Top Companies Hiring Remote Technical Support Engineers in Canada
Remote technical support engineer salary expectations in Canada
The average salary for remote technical support engineers in Canada is CA$113,071 per year. This is based on data from 45 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Technical Support Engineer (1-2 yrs) | 6 | CA$66,250 |
🟡 Mid-level Technical Support Engineer (2-4 yrs) | 33 | CA$118,705 |
🟠 Senior Technical Support Engineer (5-9 yrs) | 6 | CA$128,906 |
How long does it take for companies to hire a remote technical support engineer in Canada?
We analyzed 37 job listings in the last year and found it takes about 38 days for employers to close a job opening.
The most in-demand skills for technical support engineers in Canada
We reviewed 45 job postings and found the top 10 skills employers are asking for most often are:
Frequently asked questions
You need strong troubleshooting skills, technical knowledge of hardware and software, excellent communication skills, and proficiency in remote support tools. Problem-solving and customer service skills are also crucial.
Typically, a degree in computer science, information technology, or a related field is preferred. Relevant certifications (like CompTIA A+, ITIL, or Microsoft certifications) and experience in technical support roles can be advantageous.
Responsibilities include providing technical assistance to users, diagnosing software and hardware issues, troubleshooting network problems, documenting support requests, and escalating complex issues to senior engineers. You'll also need to maintain records of user interactions.
Benefits include flexible work hours, the ability to work from any location, a better work-life balance, and reduced commuting costs. Remote work allows for a diverse range of clients and opportunities for skill development in various technologies.
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Frequently asked questions
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