Remote Technical Support Representative Jobs in Canada

Search 22 work from home technical support representative positions available in Canada. Your career in truly remote companies - apply today.

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Technical Support Representative
🇨🇦 Canada – Remote
💵 Minimum Salary
⚪️ Experience
22 Jobs
🆕 Date Added

Yesterday

Teleperformance

10,000+ employees

🤝 B2B

🎯 Recruiter

Bilingual Customer Service Agent providing support for product installation and queries at Teleperformance. Building customer relationships and resolving issues in a remote contact center environment.

🗣️🇫🇷 French Required

2 days ago

MaintainX

51 - 200

Technical Support Specialist providing customer support for MaintainX's mobile-first workflow management platform. Resolving customer issues and developing solutions for enterprise-level support processes.

🗣️🇫🇷 French Required

🗣️🇪🇸 Spanish Required

3 days ago

Job not on LinkedIn

AlgaeCal Inc.

51 - 200

🧘 Wellness

⚕️ Healthcare Insurance

🧬 Biotechnology

Customer Service Representative assisting customers with their bone health inquiries through various mediums. Engaging with customers and ensuring optimal service in a remote environment.

🇨🇦 Canada – Remote

💵 $52k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Product Support Specialist

November 25

Job not on LinkedIn

Jobber

501 - 1000

☁️ SaaS

🤝 B2B

Product Support Specialist working in a remote capacity responding to customer inquiries via live chat, phone, and email for a technology company supporting small businesses.

🇨🇦 Canada – Remote

💵 $50k - $67.6k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

November 20

Unbounce

201 - 500

☁️ SaaS

🛍️ eCommerce

IT Support Specialist providing technical support for Unbounce employees in a remote setting. Responsible for incident resolution, onboarding, and improving IT workflows.

🇨🇦 Canada – Remote

💵 $68k - $78k / year

💰 Series A on 2020-06

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 IT Support

November 18

Copart

5001 - 10000

Customer Service Representative providing exceptional customer support for Copart’s global online vehicle auction services. Handling calls and facilitating vehicle releases with an emphasis on customer satisfaction.

🇨🇦 Canada – Remote

💵 $19 - $25 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

Tech Support Specialist

November 15

Job not on LinkedIn

Lido Finance

51 - 200

₿ Crypto

🌐 Web 3

Tech Support Specialist ensuring seamless IT support for contributors globally working with Lido software. Collaborating with DevOps and SecOps to resolve technical issues and improve user experience.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Support Specialist

November 9

Job not on LinkedIn

Practice EHR

51 - 200

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

Customer Support Specialist providing problem-solving and training for clients at Practice Better. Role includes contributing to customer support processes and ensuring satisfaction.

Technical Support Specialist

November 6

Job not on LinkedIn

AndGo by Goodyear

11 - 50

🚗 Transport

☁️ SaaS

🏢 Enterprise

Technical Support Specialist focusing on technical customer support post-launch at Andgo. Resolving complex issues for enterprise healthcare customers using SaaS solutions.

October 31

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Temporary position assisting families and schools in scholarship inquiries via calls and providing solutions with a focus on customer satisfaction.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Support Specialist

October 30

Job not on LinkedIn

UserTesting

501 - 1000

☁️ SaaS

🏢 Enterprise

🤝 B2B

Customer Support Specialist guiding users through issues via email, chat, and phone. Demonstrating empathy and achieving satisfaction goals while using various troubleshooting tools.

🇨🇦 Canada – Remote

💰 Grant on 2020-11

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

October 29

Job not on LinkedIn

Customer Support Representative at 7shifts providing personalized support for restaurant scheduling software. First point of contact for customers via chat, email, and phone.

🇨🇦 Canada – Remote

💰 $80M Series C on 2022-02

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

October 29

Job not on LinkedIn

Customer Support Representative at 7shifts assisting restaurants through chat, email, and phone. Empowering customers to utilize products effectively while addressing their concerns.

🇨🇦 Canada – Remote

💰 $80M Series C on 2022-02

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

October 25

Job not on LinkedIn

Entrust

1001 - 5000

🔒 Cybersecurity

💸 Finance

🏛️ Government

Principal Technical Specialist responsible for customer success with Entrust Toolkits and APIs. Collaborating with teams to solve complex identity-centric security challenges.

Customer Support Specialist

October 24

Job not on LinkedIn

Railbookers Group

201 - 500

👥 B2C

🤝 B2B

🚗 Transport

Customer Support Specialist providing exceptional service for Railbookers and Amtrak Vacations inquiries via phone and email. Processing changes, resolving issues, and ensuring customer satisfaction in travel experiences.

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

Support Analyst

October 16

Job not on LinkedIn

Support Analyst for Federated Co-operatives Limited enhancing Energy applications and operations. Collaborate across departments to deliver scalable solutions in a fast-paced environment.

Technical Support Specialist

October 15

Job not on LinkedIn

SuiteSpot

51 - 200

🏠 Real Estate

☁️ SaaS

Technical Support Specialist at SuiteSpot providing customer support for SaaS solutions in real estate management. Collaborating with teams to troubleshoot issues and ensure customer satisfaction.

Technical Support Specialist

October 9

Job not on LinkedIn

Aperia

201 - 500

💳 Fintech

📋 Compliance

☁️ SaaS

Technical Support Specialist helping customers with Apera's vision platforms. Diagnosing automation issues and ensuring customer success with robotic vision systems.

🇨🇦 Canada – Remote

💵 $70k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

🚫👨‍🎓 No degree required

Technical Support Engineer

October 9

Job not on LinkedIn

Cohesity

1001 - 5000

🔒 Cybersecurity

Cohesity Technical Support Engineer responsible for resolving technical issues for customers using AI-powered data management solutions. Collaborating with engineering teams to ensure seamless support.

🇨🇦 Canada – Remote

💵 $64.4k - $80.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Linux

NFS

VMware

September 17

Job not on LinkedIn

Magoya

11 - 50

🌾 Agriculture

🔌 API

🤝 B2B

Customer Support Representative at Magoya supporting U.S. and Canadian growers with platform onboarding, troubleshooting, and training via phone, email, and chat.

🇨🇦 Canada – Remote

💵 $35k - $45k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

+3 More Technical Support Representative Jobs Available!

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Top Companies Hiring Remote Technical Support Representatives in Canada

Brinqa

51 - 200

💰 Private Equity Round on 2021-06

Job Openings

PurpleRain TechSafe.

API • Cybersecurity • Productivity

11 - 50

Job Openings

Remote technical support representative salary expectations in Canada

The average salary for remote technical support representatives in Canada is CA$62,740 per year. This is based on data from 13 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

🟢 Junior Technical Support Representative (1-2 yrs)

7CA$88,125

🟡 Mid-level Technical Support Representative (2-4 yrs)

4CA$0

🟠 Senior Technical Support Representative (5-9 yrs)

2CA$99,375

How long does it take for companies to hire a remote technical support representative in Canada?

We analyzed 9 job listings in the last year and found it takes about 26 days for employers to close a job opening.

The most in-demand skills for technical support representatives in Canada

We reviewed 13 job postings and found the top 10 skills employers are asking for most often are:

Technical support100.0%
Troubleshooting100.0%
Api50.0%
Csv50.0%
Customer service50.0%
Documentation50.0%
Helpdesk50.0%
Qa50.0%
Reporting50.0%
Saas50.0%

Frequently asked questions

You need strong communication skills, problem-solving abilities, technical knowledge related to the products or services, and proficiency with support software and tools. Patience and empathy are also essential for dealing with customers.

Typically, a high school diploma or equivalent is required, but many positions may prefer an associate's or bachelor's degree. Relevant experience in IT or customer support can be beneficial, and certifications in IT support or related fields may enhance your qualifications.

Responsibilities include assisting customers with inquiries or technical issues, troubleshooting problems, documenting support interactions, providing timely resolutions, and collaborating with technical teams to improve service quality.

Benefits include flexible work schedules, the ability to work from home, reduced commuting time, and opportunities for career growth. Remote work can also lead to increased job satisfaction and a better work-life balance.

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