Insight Value
Media • Technology
Insight Value is a global Social Transformation company that combines data & analytics, strategy, technology, and creative services to help brands build conversational, socially-driven identities. It offers services including data-driven insights, strategy and implementation, conversational creative, and community/digital neighborhood programs, partnering with major consumer brands and operating across multiple international offices. The firm focuses on making brands relevant and advocated in the social age by blending analytical rigor with creative social campaigns.
Manager, Lottery Agents
Job not on LinkedIn
September 21
Insight Value
Media • Technology
Insight Value is a global Social Transformation company that combines data & analytics, strategy, technology, and creative services to help brands build conversational, socially-driven identities. It offers services including data-driven insights, strategy and implementation, conversational creative, and community/digital neighborhood programs, partnering with major consumer brands and operating across multiple international offices. The firm focuses on making brands relevant and advocated in the social age by blending analytical rigor with creative social campaigns.
đź“‹ Description
• Responsible for state operations, engagement/monitoring, and retention at a consistently high level • Monitor agent-partners and their downlines; recruit new partners • Manage agent productivity, satisfaction, and performance within focus region • Assist in sourcing, screening & interviewing candidates for the team • Support training of mng lottery-agents to adopt product/process knowledge • Engage staff and implement/manage onboarding plans • Ensure mng lottery-agents satisfaction and issue resolution • Ensure mng lottery-agents downline are branded and commission policy implementation • Promote culture alignment and competition amongst agents • Manage agent commissions/incentives and monitor agent count vs active (redundancy) • Acquire agents in the responsible zone
🎯 Requirements
• 18 to 29 years of age • SSCE, OND, HND, Bachelor's degree or equivalent work experience • 1+ years of experience in Sales or Agent Operations • Proven track record of communication & analytical skills • Experience in managing a large number of people and teams • Proficiency with Microsoft Office Suite • Ability to communicate feedback • Good organizational skills, knowledgeable in goal-setting practices • Examples of data visualization abilities and understanding of support metrics • Perception of basic business metrics and how support impacts those • Problem-solving capabilities to create meaningful strategies to improve agent and team quality
🏖️ Benefits
• Employees can work remotely
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