Insight Value
Media • Technology
Insight Value is a global Social Transformation company that combines data & analytics, strategy, technology, and creative services to help brands build conversational, socially-driven identities. It offers services including data-driven insights, strategy and implementation, conversational creative, and community/digital neighborhood programs, partnering with major consumer brands and operating across multiple international offices. The firm focuses on making brands relevant and advocated in the social age by blending analytical rigor with creative social campaigns.
Marketing Support Associate
Job not on LinkedIn
September 21
Insight Value
Media • Technology
Insight Value is a global Social Transformation company that combines data & analytics, strategy, technology, and creative services to help brands build conversational, socially-driven identities. It offers services including data-driven insights, strategy and implementation, conversational creative, and community/digital neighborhood programs, partnering with major consumer brands and operating across multiple international offices. The firm focuses on making brands relevant and advocated in the social age by blending analytical rigor with creative social campaigns.
đź“‹ Description
• Assisting in the acquiring, screening & recruiting agents within his/her team, to ensure only strong agents are on-boarded and engaged • Support the training of staff, super agents, and agents to properly adopt product knowledge • Agent satisfaction (problem resolution) • Culture alignment (within the team) • Leadership development • Agent performance monitoring and management • Ensure acquired high-value agents in the region remain in business • Managing the retrieval, distribution and repair of terminals
🎯 Requirements
• OND, HND, Bachelor's degree or equivalent work experience • 1+ years of hands-on experience in Sales Operations and or Agent Operations • Experience in managing a large number of people and multiple teams • Proficiency with Microsoft Office Suite • Proven track record of communication & analytical skills • Great people skills and ability to communicate (negative & positive) feedback • Good organizational skills, knowledge in goal-setting practices • Problem-solving capabilities to create meaningful strategies to improve agent and team quality
🏖️ Benefits
• Employees can work remotely
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