Cloud Integrations Engineer

🔥 29 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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11:11 Systems

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2020

🏢 Enterprise

🔒 Cybersecurity

🤝 B2B

💰 Private equity on 2021-10

Enterprise • Cybersecurity • B2B

11:11 Systems is a managed cloud and IT resilience provider operating an award‑winning resilient cloud platform. The company offers managed public and private cloud, high‑performance object storage, backup and disaster‑recovery-as-a-service (DRaaS), managed security services (MDR, SIEM, EDR, zero trust), and networking solutions (SD‑WAN, SASE, multi‑cloud connectivity), plus consulting and continuity services for enterprise customers. 11:11 positions itself as a VMware Pinnacle Partner and emphasizes modernization, protection, and management of mission‑critical workloads for organizations across regulated industries.

📋 Description

• Support and guarantee a positive migration experience for all 11:11 clients • Plan, provision, migrate, and optimize cloud-based customers • Deliver migration services aligned with 11:11 Systems’ integration strategy • Triage incoming migration requests and plan technical requirements with the team • Serve as a technical escalation point for customer migration and integration problems • Escalate and collaborate with Operations, Infrastructure, Development, and other internal teams • Own project tickets and ticket escalations within the area of responsibility • Follow service-management best practices • Deliver superior customer service and maintain professional relationships • Mitigate migration-related incidents and problems • Collaborate with vendors for support needs • Ensure escalated customer tickets are addressed and routed to vendor support promptly • Improve team efficiency and identify opportunities to add value • Handle company data and information according to data-handling agreements, procedures, and policies • Complete annual compliance training and policy acknowledgements • Perform other duties as assigned • Report to the Manager of Cloud Integrations

🎯 Requirements

• Bachelor’s degree in a related field or equivalent work experience required • 4+ years recent experience as a technical, hands-on, enterprise VMware administrator • Extensive knowledge and experience using VMware management tools (vCenter, vCloud Director, VMware Configuration Manager) • Working experience managing scalable, highly available, mission critical virtualized VMware infrastructures • Experience implementing and managing multiple virtual environments • Solid understanding of and experience with virtualization technologies, such as VMware, OpenStack, AWS, etc. • Understanding of cloud-based infrastructure services, such as BaaS, IaaS and DRaaS • 4+ years of experience as a technical support representative with extensive hands-on troubleshooting • Excellent communicator, high energy, positive attitude, aptitude for professional growth • Detail- and goal-oriented with demonstrated technical knowledge and consultative skills • Ability to pursue positive outcomes for assigned tasks independently • Must be able to work in assigned country without a visa sponsorship