Cloud Integrations Engineer

🔥 32 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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11:11 SYSTEMS

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

11:11 Systems is a leading provider of cloud solutions, offering services that include managed public and private cloud, data protection, disaster recovery, and security. The company focuses on modernizing IT infrastructures for businesses, enhancing resilience against threats, and simplifying management through advanced technology. With over 40 years of experience, 11:11 Systems leverages its deep expertise to tailor solutions for diverse industries such as education, government, and healthcare, ensuring high levels of security and compliance for its clients.

📋 Description

• Support and guarantee a positive migration experience for all 11:11 clients • Plan, provision, migrate, and optimize customers’ cloud-based environments • Deliver migration services aligned with 11:11 Systems’ integration strategy • Triage incoming migration requests and plan technical requirements with the team • Act as a technical escalation point to resolve customer migration and integration problems • Escalate and collaborate with Operations, Infrastructure, Development, vendors, and other teams • Own project tickets and ticket escalations within the area of responsibility • Follow service management best practices • Deliver superior customer service and maintain professional relationships • Ensure migration-related incidents and problems are mitigated • Address escalated customer tickets and engage vendor support promptly • Enhance team efficiency by taking ownership of new and different requests • Handle company data according to data-handling agreements, procedures, and policies • Complete annual compliance training and policy acknowledgements • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in a related field or equivalent work experience required • 4+ years recent experience as a technical, hands-on, enterprise VMware administrator • Extensive knowledge and experience using VMware management tools (vCenter, vCloud Director, VMware Configuration Manager) • Experience managing scalable, highly available, mission-critical virtualized VMware infrastructures • Experience implementing and managing multiple virtual environments • Solid understanding of and experience with virtualization technologies such as VMware, OpenStack, and AWS • Understanding of cloud-based infrastructure services such as BaaS, IaaS, and DRaaS • 4+ years of experience as a technical support representative with extensive hands-on troubleshooting • Excellent communication skills, high energy, positive attitude, and aptitude for professional growth • Detail- and goal-oriented with demonstrated technical knowledge and consultative skills • Ability to pursue positive outcomes for assigned tasks independently • Must be able to work in assigned country without visa sponsorship