Senior Solutions Engineer

🕒 September 2

🇦🇺 Australia – Remote

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 13%

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Logo of Sumo Logic

Sumo Logic

501 - 1000 employees

Founded 2010

☁️ SaaS

🔒 Cybersecurity

💰 $110M Series G on 2019-05

SaaS • Cybersecurity • Cloud Computing

Sumo Logic is a cloud-based machine data analytics company that offers a comprehensive platform for monitoring, troubleshooting, automating, and defending IT infrastructures. The company specializes in cloud security intelligence, leveraging AI and machine learning to provide enhanced observability and security threat detection. It is known for its powerful log management capabilities, which help organizations unlock cloud security and efficiently troubleshoot system issues. Sumo Logic's platform integrates seamlessly with cloud services, providing infrastructure monitoring and application observability to modernize IT operations. Their solutions are tailored to various use cases, including DevSecOps, cloud migration, and digital customer experience enhancement.

📋 Description

• Serve as the primary technical resource for the ANZ Accounts team • Share product and technical expertise across security and observability use cases through presentations, product demonstrations, and technical evaluations (Proof of Values) • Work with clients to understand requirements and pain points and design appropriate solutions • Guide customers through Proof of Value processes during the sales cycle • Build positive customer relationships and provide continuous value • Partner with Account Executives and Account Managers to understand customer challenges and articulate Sumo Logic’s value proposition, vision, and strategy • Technically close complex opportunities through competitive knowledge, technical skill, and credibility • Orchestrate all phases of the sales cycle, including leading technical validations • Work with executives, individual developers, and Site Reliability Engineers • Deliver product and technical demonstrations of the Sumo Logic service • Work cross-functionally with Product Management and Engineering to improve the Sumo Logic service based on customer experience

🎯 Requirements

• B.S. in Computer Science, Engineering, or a related field • 4+ years as a Solutions Engineer, Solutions Architect, Sales Engineer, Implementation Consultant, Support Engineer, Site Reliability Engineer, or Software Developer with experience leading projects and/or working with customers • Hands-on knowledge of security-related products, technologies, and sources such as IDS/IPS, SIEM/Log Management, Network / Endpoint Security, Threat Detection, Incident Response, MSSP/MDR, Threat Feeds, and CASB • Experience selling and working with pure SaaS solutions in multi-tenant architectures • Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure • Broad background and understanding of technical infrastructure, including servers, networking devices, and storage • Strong written and verbal communication skills, business acumen, and technical acumen • M.S. in Computer Science, Engineering, or a related field preferred • Experience with open source collections such as Telegraf, FluentBit, FluentD, and OpenTelemetry preferred • Experience leading and running technical validations such as Proof of Value preferred • Microsoft Azure certification preferred • Understanding and experience with modern application architecture, micro-services, containers, Kubernetes, Docker, and/or Lambda preferred • Experience with monitoring tools such as Splunk, Datadog, Elastic, and New Relic preferred • Experience at a successful startup preferred

🏖️ Benefits

• Remote work arrangement • Opportunity to work cross-functionally with Product Management and Engineering teams • Opportunity to become a trusted advisor and deliver solutions directly to clients

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