Solution Engineer

🔥 0 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 10%

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Logo of Sphera

Sphera

1001 - 5000 employees

Founded 1989

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Sphera is a leading provider of enterprise sustainability management software, data, and consulting services. It offers solutions that enable organizations in sectors like Chemicals, Oil & Gas, Industrials, and Financial Services to manage their sustainability goals effectively. Sphera's offerings include the SpheraCloud platform, which focuses on Environment, Health, Safety & Sustainability (EHS&S) management, operational compliance, and risk management. The company's software and consulting services are designed to help organizations improve their safety, mitigate risks, reduce costs, and build resilience. By providing an integrated 360-degree view of sustainability and performance management, Sphera assists companies in meeting regulatory reporting requirements and achieving their sustainability objectives.

📋 Description

• Serve as a trusted advisor to customers throughout the customer lifecycle • Conduct discovery workshops, solution reviews, requirements gathering sessions and value assessments • Help customers map business pain points to Sphera solutions • Assist customers in building business cases and justifying investments through quantifiable value propositions • Advise organisations on Operational Risk Management best practices and digital transformation strategies • Act as primary subject matter expert for Sphera Control of Work solutions • Provide expertise across Permit to Work, Control of Work, Isolation Management, SIMOPS, Process Safety Management, Operational Risk Management, Barrier Management, Emergency Response, Risk Assessment, MRO and Master Data Management • Deliver software demonstrations, technical presentations, executive briefings, workshops and proof-of-concept engagements • Support Account Executives, Regional Sales Managers and leadership teams throughout the sales cycle • Translate customer requirements into practical and scalable solution architectures • Collaborate with Account Executives on opportunity strategies and account plans • Support pipeline growth, sales planning, cross-sell and expansion opportunities • Maintain opportunity and customer activity information in Salesforce CRM • Lead and coordinate RFP, RFI, RFQ and tender responses • Develop technical, functional, commercial and value-focused proposal content • Support implementation planning, configuration, testing, validation and deployment • Deliver customer training and knowledge-transfer sessions • Support customer adoption, value realisation and continuous improvement programs • Provide customer and market feedback to Product Management • Support validation of new product functionality and solution innovations • Represent Sphera as a subject matter expert in webinars, customer forums, conferences and trade events • Contribute to white papers, articles, case studies and industry publications • Promote best practices in Operational Risk Management and Control of Work

🎯 Requirements

• Minimum 5 years’ experience in Solution Engineering, Technical Pre-Sales, Enterprise Software Consulting, Customer Success or Operational Risk Management solutions • Proven experience supporting enterprise SaaS applications • Demonstrated success developing RFP, RFI, RFQ and tender responses • Experience using Salesforce CRM • Experience with Sphera Control of Work (CoW), Advanced Risk Assessment (ARA), Master Data Management (MDM), Process Safety Management or Operational Risk Management platforms preferred • Industry experience in Mining & Resources, Energy & Utilities, Oil & Gas, Chemicals, Manufacturing, Infrastructure or Heavy Industry • Exceptional communication and presentation skills • Strong business analysis and solution consulting capabilities • Ability to translate technical concepts into business value • Strategic thinking and commercial awareness • Strong stakeholder management skills • Customer-first mindset • Some travel within Australia • Occasional travel throughout Asia-Pacific

🏖️ Benefits

• Equal opportunity employer committed to diversity and inclusion • Inclusive environment for all employees • Some travel within Australia • Occasional travel throughout Asia-Pacific

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