Compliance Administrator

🔥 11 minutes ago

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1st Formations

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🤝 B2B

📋 Compliance

B2B • Compliance

1st Formations is the UK's largest company formation agent, providing fast online incorporation packages and ongoing company secretarial, registered office and service address solutions. It offers an Online Company Manager platform, a library of legal document templates, compliance services including AML/ID verification and confirmation statement filing, and banking referrals for both UK and non-resident clients. The company serves entrepreneurs, accountants and professionals with B2B-focused formation, compliance and support services, and promotes social impact as a Certified B Corporation.

📋 Description

• Carrying out AML checks in accordance with MLR 2019, HMRC KYC requirements and the EU 5th Directive • Managing a high volume of customer interactions daily via email and telephone • Guiding customers through our compliance requirements in a clear, professional and timely manner • Ensuring customer orders progress to completion by facilitating the swift passing of due diligence requirements • Responding accurately to telephone queries relating to our compliance processes • Maintaining meticulous records and administrative accuracy across all compliance tasks • Keeping up to date with relevant AML regulations and internal compliance procedures

🎯 Requirements

• Fluent in English - both written and verbal • An excellent communicator with strong customer service instincts • Polite, friendly and professional in all interactions • Collaborative and team-oriented, with a flexible, can-do attitude • Proactive and comfortable working independently in a remote environment • Highly organised, detail-oriented and committed to accuracy • A fast and accurate typist, confident with IT systems • Driven by a positive mindset, high integrity and a strong work ethic

🏖️ Benefits

• Fully remote (except for training) - Sundays only, 7.5 hours (8.30am to 5pm) • Real opportunities for progression as the business scales • The chance to influence both customer experience and product development • A culture that values ownership, impact, and continuous learning