32Co
51 - 200 employees
⚕️ Healthcare Insurance
🏪 Marketplace
Healthcare Insurance • Marketplace
32Co is focused on advancing orthodontic care through innovative clear aligner solutions. Working with top orthodontists across the UK, 32Co offers real-time collaboration and training to enhance treatment outcomes. Their approach involves human-powered healthcare and a marketplace for aligners, aimed at providing superior results at fairer prices. 32Co is recognized for its award-winning education model and the ability to handle complex cases, offering comprehensive support for practitioners to excel in clear aligner treatments.
Clinical Operations Specialist
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32Co
51 - 200 employees
⚕️ Healthcare Insurance
🏪 Marketplace
Healthcare Insurance • Marketplace
32Co is focused on advancing orthodontic care through innovative clear aligner solutions. Working with top orthodontists across the UK, 32Co offers real-time collaboration and training to enhance treatment outcomes. Their approach involves human-powered healthcare and a marketplace for aligners, aimed at providing superior results at fairer prices. 32Co is recognized for its award-winning education model and the ability to handle complex cases, offering comprehensive support for practitioners to excel in clear aligner treatments.
📋 Description
• Delivering an exceptional case experience to dentists and orthodontists working with 32Co. • Acting as a key member of our clinical support team - answering dentist questions, handling problems, and finding solutions. • Identifying areas for improvement and opportunities to scale the function. • Being hands-on with clinical and operational challenges - spotting issues early and helping shape clear, workable solutions. • Being the voice of our dentists, ensuring their needs are clearly understood and advocating for service excellence in cross-functional decisions.
🎯 Requirements
• A qualified dentist or an experienced dental healthcare professional (3+ years). • Strong verbal and written communication skills in English. • Experience working within a corporate or health-tech environment is desirable. • Proactive, resourceful, and comfortable figuring things out independently. • Highly empathetic with a strong customer-centric mindset - you instinctively know what “unreasonably excellent” feels like. • An excellent communicator, both in writing and on the phone • A natural problem-solver who enjoys getting to root causes and designing thoughtful solutions. • A team player, confident working with a range of internal and external stakeholders. • Comfortable operating in the organised chaos of a scaling startup. • Comfortable working West Coast US hours.
🏖️ Benefits
• Opportunity to work on a health technology product solving a multi-billion dollar problem. • Be part of a collaborative and inclusive work environment with a culture of teamwork, innovation and creativity. • Have access to the latest tools and technologies. • Opportunities for professional growth and career advancement. • Join a company seed-funded by top VCs with a multicultural, ambitious, high calibre team.
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