Data & Analytics Manager

🕒 May 17

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Logo of 350.org

350.org

51 - 200 employees

Founded 2011

🤝 Non-profit

⚡ Energy

🌍 Social Impact

Non-profit • Energy • Social Impact

350. org is a global movement comprised of ordinary people working to create a world powered by clean, accessible, and affordable renewable energy. The organization fights for climate justice by advocating for a transition away from fossil fuels to renewable energies such as solar and wind power. 350. org organizes online campaigns and local groups to push for significant climate action and influence policy change, aiming to foster a sustainable and equitable future. It is committed to raising awareness, mobilizing communities, and fighting for climate solutions worldwide.

📋 Description

• Leads 350’s data strategy and governance, supporting the creation of organization-level KPIs and measurement frameworks, in partnership with staff across the organization. • Drives an organization-wide data culture, building shared understanding of data value, embeds good practice, and works with staff at all levels - including the Senior Leadership Team - so planning and decision making is evidence-based. • Owns and develops 350's BigQuery data warehouse: designs and maintains data models, optimizes query performance, manages access controls, and ensures the warehouse serves as the reliable foundation for all organizational reporting. • Leads BI and reporting work: builds and maintains Metabase dashboards, manages ELT pipelines and data transformations feeding from BigQuery, governs user permissions, and ensures datasets are reliable, well-documented, and accessible for self-serve reporting across the organization. • Owns the strategic roadmap and technical architecture of Salesforce, defining data governance, security, and quality standards while leading user adoption and change management efforts. • Develops dashboards, including visualizations, tailored to support data-driven decision-making for staff at all levels. • Supports the Organisational Processes Team in maintaining accessible, up-to-date information on performance trends, campaign strategies, milestones, and progress. • Designs and oversees tagging and tracking protocols to enable detailed segmentation and bespoke UX for supporters. • Co-leads data privacy, security, and compliance for supporter data (GDPR and other relevant regulations): defines retention rules, access controls and incident response. • Develop and implement data hygiene protocols, initiating and supervising data clean-up projects. • Manages external vendors, from scoping to delivery oversight and ongoing performance management. • Line manages the Senior Data Specialist and Senior CRM Specialists and fosters a collaborative, results-driven, and healthy team environment. • Other duties as assigned.

🎯 Requirements

• At least 6 years of experience leading organization-wide data strategy. • Exceptional communication and culture-building skills - able to drive an organization-wide data culture and work confidently with staff at all levels, including the Senior Leadership Team. • At least 6 years’ hands-on implementation (Data warehouse/ELT, reporting/BI, CRM), including governance, privacy, and systems integration. • Strong hands-on experience with Google BigQuery, including data modelling, cost management, and access control. • Experience in managing data visualization platforms such as Metabase. • Experience in managing Salesforce or similar CRM system. • Advanced SQL skills with hands-on experience writing and optimizing queries, including working with nested/repeated fields, partitioned tables, and cost-efficient query design. • Strong experience managing complex projects related to data integration, synchronization, and/or warehousing. • Knowledge of statistical concepts, such as significance, sample size, confidence intervals, etc. • Knowledge of data privacy and security best practices. • Excellent team leadership skills. • Excellent skills in stakeholder alignment, prioritization, and facilitation. • Excellent organizational abilities, including leading diverse groups, managing priorities across teams, and driving collaboration across time zones and cultures. • Experience of budget management for cloud data platforms and vendor contracts.

🏖️ Benefits

• In addition to a fully remote, 36-hour work week and two all-staff breaks per year, we offer a suite of comprehensive benefits - details depend on the location of the role, but we generally aim for employees to receive high-quality health insurance and retirement planning benefits in their respective location. • In the United States, as a 501(c)(3) nonprofit, our employees are eligible to participate in the Federal Public Service Loan Forgiveness (PSLF) Program.

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