Key Account Manager – Mid-Market

🕒 June 4

🗣️🇫🇷 French Required

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360Learning

201 - 500 employees

Founded 2013

📚 Education

⚡ Productivity

☁️ SaaS

💰 $200M Private Equity Round on 2021-10

Education • Productivity • SaaS

360Learning is a company that provides an online learning platform designed to facilitate collaborative learning in organizations. Their platform focuses on empowering L&D professionals to drive culture and learning initiatives through the use of social and collaborative tools. 360Learning aims to improve employee engagement and productivity by promoting a learning culture.

📋 Description

• Play a strategic role in scaling 360Learning’s customer growth and retention engine. • Maximize renewal and upsell opportunities across a large portfolio of existing customers through automation, data-driven prioritization, and scalable account management strategies. • Manage a high-volume portfolio of customers ranging from 100 to 2,500 employees. • Identify growth opportunities, drive renewals, and increase customer engagement at scale through automatization actions. • Shape the overall KAM team with a focus on revenue generation and operational excellence. • Work closely with Client Success Partners, Revenue Operations, Marketing, and internal experts to deploy automated engagement strategies. • Contribute to the evolution of scalable customer growth strategies at 360Learning.

🎯 Requirements

• 2+ years of experience in an Account Manager, BDR or sales-related function (revenue generation with a portfolio of clients) • Previous experiences working in the SaaS industry • Experience in a fast-growing environment such as start-up / scale-up, which requires agility and responsiveness • Active listening skills and a team player mindset • Excellent written and verbal communication skills • Native French and fluent English (B2+) proficiency • Fluent English (US/UK) / B2 level or equivalent (FR) • Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L

🏖️ Benefits

• Compensation: Package includes base salary, a variable component and equity 📈 • Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. • Balance: Flexible hours, full remote work possible anywhere in France 🏠 • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 • Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 • Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆

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