Business Configuration Analyst – Collections Applications

🕒 4 days ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $71.1k - $145.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

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Fifth Third Bank

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1858

🏦 Banking

Banking

Fifth Third Bank is a diversified financial services company offering a wide range of banking and financial products and services. It provides personal banking solutions such as checking and savings accounts, credit and debit cards, and identity theft protection. Borrowers can access various loans and mortgage options, while investors benefit from investment products like ETFs, mutual funds, and stocks. The bank also provides a robust set of services for businesses and commercial clients, including cash management, treasury management, and specialized lending solutions. Additionally, Fifth Third offers wealth management services with private banking, trust, and estate services. Customers can benefit from Fifth Third's online and mobile banking platforms, enabling them to bank anywhere at any time. Fifth Third Bank is focused on delivering seamless banking experiences with a strong emphasis on customer convenience and security.

📋 Description

• Identify and define systems and business line needs and requirements • Coordinates development and support for new and existing applications and products • Primary liaison between line of business, software vendor and information technology • Develop a solid knowledge base of the business line, including the business plan, products, processes and revenue streams • Coordinates business requirements definition, development, system configuration, testing, defect identification and resolution, implementation and support for new and existing systems • Identifies, researches and analyzes production problems, develops solutions and coordinates resolutions • Oversees enhancements and projects to maintain productivity and efficiency • Accountable for risk management by following policies and procedures • Serves as a liaison between IT, software vendors and the business line to analyze business and user needs, document requirements and resolve moderately complex system problems • Guides and trains less experienced analysts through project work • Plays a key role in planning, testing and implementation of new products, system enhancements and conversions

🎯 Requirements

• Bachelor's Degree or equivalent work experience • Minimum four (4) years work experience in banking, financial services or related experience • Minimum two (2) years of project management experience • Six Sigma Green Belt or PMP preferred • Proven Leadership experience in areas of Operations, Manufacturing or Quality • Possesses a broad understanding of business systems and industry requirements • Ability to present to senior leadership on sensitive subject matters • Ability to facilitate large groups toward the development of common solutions • Exceptional verbal, written, and presentation communication skills • Ability to multi-task and be flexible • Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment • Proficient in Windows based software programs (Outlook, Word, Excel, PowerPoint, Access, Visio)

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities • Incentive compensation plan