5CA
1001 - 5000 employees
Founded 1998
🤝 B2B
🎮 Gaming
B2B • Gaming
5CA is a customer experience (CX) and technical support outsourcing company that provides multilingual, remote customer and player support services — with a strong focus on the gaming industry. The company emphasizes a fully remote workforce (100% work-from-home since 2005), supports major gaming clients for 20+ years, and hires roles such as Gaming Support Agent, Customer Support Agent, and Tech Support Agent across many countries and languages.
English Gaming Support Agent – Racing Simulator
🔥 10 minutes ago
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
5CA
1001 - 5000 employees
Founded 1998
🤝 B2B
🎮 Gaming
B2B • Gaming
5CA is a customer experience (CX) and technical support outsourcing company that provides multilingual, remote customer and player support services — with a strong focus on the gaming industry. The company emphasizes a fully remote workforce (100% work-from-home since 2005), supports major gaming clients for 20+ years, and hires roles such as Gaming Support Agent, Customer Support Agent, and Tech Support Agent across many countries and languages.
📋 Description
• As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. • You'll help players with account and technical issues and resolve purchase- and gameplay-related queries for the Assetto Corsa game. • You'll work directly with the client and their team, and take assisted training modules that help you grow, develop, and improve your skills as you work. • You'll stay on top of the client's newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love. • Shift: 10.00 - 19.00 CEST with Saturdays and Sundays off.
🎯 Requirements
• You speak and write English at an advanced level (minimum C1) • You are located in Albania, Algeria, Kazakhstan, Kosovo, Nigeria, South Africa, Tunisia, Uzbekistan • You have in-depth gaming knowledge and love anything related to video games • Understanding of racing simulator rigs, peripherals, force feedback, and their settings • You own a modern gaming PC/laptop • You are a fast learner, take initiative and excel at troubleshooting • You have a dedicated quiet workspace located within your residence • (Preferred) Experience and knowledge of SimHub software • (Optional) Experience in a Customer service environment is a plus
🏖️ Benefits
• The flexibility to work 100% remotely with no wasted commute time and travel costs • A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients • A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages - where we celebrate everyone's uniqueness • Innovative digital tools and comprehensive training, with access to our library of online training courses • Various learning and career development initiatives throughout the year • Fun employee engagement activities and participation in 5CA employee-lead communities such as 5CA Connect, Pride, 5CA Gamers, Women of 5CA, to name a few
Apply Now
