7shifts: Team Management for Restaurants
7shifts is a team management software designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and improve team communication. The result is simplified team management, one shift at a time.
201 - 500 employees
💰 $80M Series C on 2022-02
Customer Support Representative
Job not on LinkedIn
October 29
7shifts: Team Management for Restaurants
7shifts is a team management software designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and improve team communication. The result is simplified team management, one shift at a time.
201 - 500 employees
💰 $80M Series C on 2022-02
📋 Description
• Act as the first point of contact with 7shifts customers via chat, email, and phone channels • Educate customers on basic product training • Identify new ways customers can benefit from the product • Proactively track requests and report software bugs • Collaborate closely with the Support team
🎯 Requirements
• Previous experience in a technical customer support role (or similar) for at least 1-2 years • Strong written and verbal communication skills • Experience working or interacting with various web and mobile apps • Resilience and resourcefulness in problem-solving • Ability to learn quickly and adapt to product changes • Curiosity to learn new things and take on challenges
🏖️ Benefits
• Health and dental • Lifestyle spending accounts • Parental leave program • Flexible vacation policy • Latest Apple tech tools • Home office setup • Professional growth opportunities
Apply NowSimilar Jobs
October 29
Customer Support Specialist at Puzzle ensuring seamless customer experience for accounting software. Involved in technical support, issue triage, and collaboration with engineering teams.
October 24
Customer Service Agent providing bilingual Spanish/English support for hotel reservations. Handling bookings and customer inquiries while maintaining exceptional professionalism and service standards.
🗣️🇪🇸 Spanish Required
October 24
Customer Support Specialist providing exceptional service for Railbookers and Amtrak Vacations inquiries via phone and email. Processing changes, resolving issues, and ensuring customer satisfaction in travel experiences.
October 22
Customer Service Representative in a temporary remote role assisting families and schools with scholarship inquiries and applications for a scholarship program.
🇨🇦 Canada – Remote
💰 $300M Secondary Market on 2014-10
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
October 21
Bilingual Customer Service Representative managing various Health Care Provider inquiries for Express Scripts Canada. Focused on customer service and support in a remote setting.
🗣️🇫🇷 French Required